Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

70% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Jun 16, 2018

Backward work culture

Recommend
CEO approval
Business Outlook

Pros

- nice office space - meaningful HR proccesses

Cons

- Vertical culture - Managers blame employees for their mistakes - No room for creativity - Incompetent senior directors - Favoritism

4.0
Jun 13, 2018
Recommend
CEO approval
Business Outlook

Pros

They care about their employees and their guests and really stay ahead of the trends of what guests are looking for these days.

Cons

For a franchisee I could see how expensive it can become constantly having to remodel to keep up with their vision. You can put in all new carpet one year then the next they come out with a plan to have all rooms be luxury vinyl tile.

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Choice Hotels Response
7y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
5.0
Jun 9, 2018

My opinion

Recommend
CEO approval
Business Outlook

Pros

Nice environment friendly staff great employers time to work with the public great benefits

Cons

Not like tomorrow strict when it comes to Quality and job that you are doing

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Choice Hotels Response
7y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 586 - 588 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.