Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

70% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Oct 7, 2017

Horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount, and paycheck (small but you get one)

Cons

Management, untrustworthy, unprofessional, management & employee fraternization

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
4.0
Oct 4, 2017

Director

Recommend
CEO approval
Business Outlook

Pros

Choice really invest in their talent and seeks to promote from within.

Cons

The current building does not have a cafeteria.

5.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots to do on daily tasks, checking rooms, checking customer in, inventory, long hours in the summer months with lots of OT, staying up with the standards of the hotel, working with co works to ensure guests are happy.

Cons

Didn't care for the Owner I worked for, he demanded I wear make up and when I didn't he pushed me off the front desk and into the back office. (I always came to work looking very professional) more than a few times I was told to wear make up off camera.

avatar
Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
Viewing 646 - 648 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.