Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
5.0
Oct 3, 2017
Recommend
CEO approval
Business Outlook

Pros

Lots to do on daily tasks, checking rooms, checking customer in, inventory, long hours in the summer months with lots of OT, staying up with the standards of the hotel, working with co works to ensure guests are happy.

Cons

Didn't care for the Owner I worked for, he demanded I wear make up and when I didn't he pushed me off the front desk and into the back office. (I always came to work looking very professional) more than a few times I was told to wear make up off camera.

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
1.0
Oct 2, 2017
Recommend
CEO approval
Business Outlook

Pros

Paid once a week, nothing else really.

Cons

Too many to choose from! Mean and hateful owners and managers!! Have no respect for labor laws! Screams at workers all day long!!!!!

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
3.0
Oct 2, 2017

Housekeeper

Recommend
CEO approval
Business Outlook

Pros

Available employment , nice co workers.

Cons

Pay Rate, long hours, lots of call outs.

avatar
Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed
Viewing 682 - 684 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.