Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Aug 10, 2017

All different

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Every hotel is owned by someone different.

Cons

There is no screening of owners before franchise is purchased

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Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
1.0
Aug 9, 2017

Stay Away

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There isn't really any pros except that you can get discounts off of all choice hotel properties. I would suggest that if you are going to work for choice hotels make sure that it is for choice hotels and not for a franchise owner that is the mistake that I made.

Cons

Since it is a franchise owner and not an actual corporation that owns the hotel the owners believe that they can treat you any kind of way like getting in your face pointing their fingers in the face and yelling at you. They cut so many corners that it is ridiculous

avatar
Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
4.0
Aug 9, 2017

Nice and easy work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Its a good company to work with. Spread around the world. Depending on the positions, u get benefits and even discount on hotel stays.

Cons

Does not have many luxury standard hotels

avatar
Choice Hotels Response
8y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 694 - 696 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.