Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,235 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 75 reviews)); "Good work life balance (depending on the team you're working for)" ((in 46 reviews)); "Great opportunity and culture there" ((in 43 reviews)); "Friendly staff to work for." ((in 23 reviews)); "Friendly work environment." ((in 21 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "part time work and low pay" ((in 42 reviews)); "there was bad management." ((in 42 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary compared to other in market" ((in 21 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,127 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

4.0

Jul 5, 2017

Great Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Everything but the legal contracts group

Cons

working in the legal contracts group

Choice Hotels Response

8y

Thank you for your feedback. We strive to create a positive and supportive work environment for all associates. We encourage you to visit your HR business partner to walk through some of your specific concerns as we are here to help.

5.0

Jun 26, 2017

Choice Hotels - SkyTouch Technology

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Huge company, great benefits and plenty of opportunities to move around and upward

Cons

There is not a con that I can think of

Choice Hotels Response

8y

Thank you for your positive review. We’re happy to hear you’re satisfied with our benefits and the unique opportunities we offer for advancement.

4.0

Jun 5, 2017

Choice created a nice physical environment. The business and IT groups were committed to improving working processes

Senior program manager

Recommend

CEO approval

Business Outlook

Pros

Committed to delivering upon strategic vision both in budget and in organizational change

Cons

Struggled at times with legacy culture driven people in mid-management roles who were not aligned with the new direction

Choice Hotels Response

8y

Thank you for your feedback. Choice is dedicated to our strategic vision and are continuously looking at improving.

Viewing 709 - 711 of 1,127 Reviews

Jobs at Choice Hotels

Overnight Laundry Attendant

Front Desk Receptionist

Choice Hotels

Choice Hotels reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Company

Choice Hotels - SkyTouch Technology

Choice created a nice physical environment. The business and IT groups were committed to improving working processes

Jobs at Choice Hotels

Choice Hotels reviews FAQs

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