Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Choice Hotels

      Engaged Employer

      Choice Hotels reviews

      3.4

      61% would recommend to a friend

      (1,127 total reviews)
      avatar

      Patrick Pacious

      69% approve of CEO

      44% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Career opportunities

      3.1

      Work/Life balance

      3.1

      Senior management

      3.0

      Compensation and benefits

      Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      Feb 2, 2017

      A good experience overall.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Choice Advantage system is easy to use, co-workers friendly, exposure to guests pleasant

      Cons

      Not too much room for advancement or increases in pay, night shift not ideal for work/life balance.

      avatar
      Choice Hotels Response
      9y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      4.0
      Feb 2, 2017

      Good Pay, but inflexible scheduling

      Guest service representative, quality hotel harbourview
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good Pay. Nice Staff, easy work.

      Cons

      Availability of shifts. Uncomfortable work space.

      avatar
      Choice Hotels Response
      9y
      Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
      1.0
      Jan 30, 2017

      EXTREMELY UNDERSTAFFED

      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nice location; nice Cambria hotels

      Cons

      Extremely understaffed--every Analyst and Sr. Analyst that treat their job seriously are overworked. No bonus for those that produce most of the work and get the company moving. VP treats his favorite analyst unfairly nice without any consequences. There is an award to recognize employee performance outside of bonus structure but there is no clear direction to encourage management to nominate their direct reports for the award. Hence, you have 1 person with 5 awards and others in another team with no awards whatsoever. Very touchy-feely kinda of environment. Very political.

      avatar
      Choice Hotels Response
      9y
      Thank you for your review. We’re happy to hear you enjoy our central location in Rockville! We also hear your concerns; and we will share them with our HR team and leadership.
      Viewing 730 - 732 of 1,127 Reviews
      Related searches: Choice Hotels jobs | Choice Hotels salaries | Choice Hotels benefits | Choice Hotels interviews
      ReviewsChoice Hotels reviews

      Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.