Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Feb 2, 2017

A good experience overall.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Choice Advantage system is easy to use, co-workers friendly, exposure to guests pleasant

Cons

Not too much room for advancement or increases in pay, night shift not ideal for work/life balance.

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
3.0
Jan 15, 2017

general manager

Recommend
CEO approval
Business Outlook

Pros

working close to home , people hospitality guest and making a difference

Cons

owner likes to micro manage

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
4.0
Jan 4, 2017

General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They have recently done a total revamp of the brand itself. The improvements make any of the franchises in the brand run more smooth.

Cons

The revamp is very expensive and may make it difficult for the business owners to do. Also the new penalty system is like they want you to fail.

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 730 - 732 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.