Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Nov 17, 2016
Recommend
CEO approval
Business Outlook

Pros

It was close to home.

Cons

Disorganized, poor management, too little pay for too much work

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
4.0
Nov 15, 2016

Front Desk

Recommend
CEO approval
Business Outlook

Pros

You get great discount for other hotels and other choice hotels. really simple job but at the same time you have to love what you are doing

Cons

you have deal with a lot bs from other people that you have part of but it is part of the job so you have to love what do so just do it really

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
1.0
Nov 14, 2016

Don't be fooled, Not worth it

Recommend
CEO approval
Business Outlook

Pros

Location is great, offices are modern and most people are nice. Company has recently implemented better benefits to stem the exits and very negative employee engagement scores.

Cons

Leadership is awful. VP and C level are just fooling themselves and others into thinking their good at their job and they really do not care about their people.

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Choice Hotels Response
9y
Thank you for your feedback. We appreciate it, and will share your review with our HR team and leadership.
Viewing 748 - 750 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.