Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Sep 8, 2016

OK

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leading Hotel Chain in the Industry

Cons

Many old properties still need updating

3.0
Sep 7, 2016

HOUSEKEEPER

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Discounted rooms at choice hotels from first day of hire. Flexibility on hours and positions.

Cons

Significantly under paid on average on position and location. Lack of set schedule or position.

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Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
4.0
Sep 7, 2016

General Manager

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Excellent opportunities for upward mobility through various training programs! CEO has jumped onboard the company culture bandwagon and initiated a great program to inspire and educate employees and franchisees.

Cons

Because the company franchises its hotels, there are so many corporate brand initiatives and regulations being added constantly, and it can be difficult to stay in compliance with all new ones.

avatar
Choice Hotels Response
9y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
Viewing 766 - 768 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.