Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Jun 10, 2015

Marketing Manager at Choice Hotels Franchise

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Lot of training material available on Choice Advantage software; good business model and great reservation discounts for employees.

Cons

No strict enforcement of important policies. GM Owners can easily ignore these policies and no action is taken.

1.0
Jun 9, 2015

Front Desk

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Friendly guests, clean building, close

Cons

Lack of communication from the start, horrible customer service, consistent scheduling issues, poor employee attitude

Viewing 880 - 882 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.