Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jul 16, 2015
Recommend
CEO approval
Business Outlook

Pros

I learned a lot about the hospitality industry. I also gained experience in customer service, in person and on the phone.

Cons

Too many to list.. To no fault of Choice, this place was a run down rat hole that I was responsible for cleaning, booking, and dealing with customer complaints. I acted as the owner, because the owner was just incompetent and inept. On multiple occasions we would scramble to get the place to "spec" the day before the franchising people snatched away his ability to use the name econolodge

1.0
Jul 14, 2015

Stay away from this company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, nothing at all

Cons

Communication is lacking, Do not know how to manage people

Viewing 922 - 924 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.