Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)
avatar

Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jul 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Hotel management is kind and easy to work with, have a good idea of how to help

Cons

Dealing with some tough guest occasionally

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
3.0
Jul 17, 2024

Unclear Company Direction

Recommend
CEO approval
Business Outlook

Pros

Work/life balance, remote work possibility, pay is good, benefits are good working for corporate

Cons

Management is all over the place, departments in chaos, siloing of departments and spreading out talent. Little to no job training for internal transfers.

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Choice Hotels Response
1y
Thank you for sharing your perspective as a Choice associate. We are glad to read your positive review of our work-life balance, pay and benefits, and we have shared all your feedback with human resources.
5.0
Jul 12, 2024
Recommend
CEO approval
Business Outlook

Pros

The overall experience is good

Cons

Less visibility in decision run by higher management

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Choice Hotels Response
1y
Thank you for sharing your perspective. We appreciate the 5-star review! We are continually refining our communication methods to promote more visibility throughout the company and have shared your feedback with human resources.
Viewing 94 - 96 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.