Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jun 12, 2024

Great friendly environment

Recommend
CEO approval
Business Outlook

Pros

great environment, great training and support from leadership

Cons

a lot of unprofessional people who parked themselves at Choice without wanting to work hard

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Choice Hotels Response
1y
Thank you for sharing your feedback. Your thoughts will be shared with human resources and executive leadership.
2.0
May 16, 2024

Unorganized mess

Recommend
CEO approval
Business Outlook

Pros

Location is close to the lake and on downtown

Cons

Poor management and rude customers all the time. The hotel gets some of the shadiest guests.

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
3.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance, friendly colleagues

Cons

Pay could be higher ,

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Choice Hotels Response
1y
Thank you for your feedback. We’re happy to hear that Choice’s work-life balance has made a positive impression! We value your thoughts and will share them with human resources.
Viewing 1003 - 1005 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.