Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
Jun 4, 2013

Was a great place to work. Not so much now.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good people. Good hotel discounts and a nice building.

Cons

Company culture is changing for the worse. Benefits have been cut .No tuition reimbursement, Poor medical benefits, below industry compensation and no bonus. Only directors and Managers get bonus but employees don't. Upper management has destroyed the great compantyculture that set company aside. Many old employees are leaving.

3.0
Jun 4, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, boss is very understanding, customer service is easy. Gained experience in management, training employees, accounting practices, cash handling, and using a call center.

Cons

Never having 2 days off in a row, paid minimum wage, housekeepers sometimes steal. If housekeepers don't do a good job I am usually blamed by the customer even though I had nothing to do with it.

5.0
Jun 2, 2013

Good company, well known

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good employee and friends and family rates.

Cons

If independently owned property, pay is based on how cheap/generous the owner is...

Viewing 1039 - 1041 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.