Choice Hotels reviews

3.5

61% would recommend to a friend

(1,125 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Sep 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Great Associates and Benefits, great working environment. Most associates really care about what they do, and doing the right thing. There is opportunity to learn new skills.

Cons

Sr. Management doesn't always walk the talk, I'm all for change, but change is constant to the extent that management doesn't know if they last change worked before they make the next one. Creates an environment of uncertainty.

1.0
Aug 7, 2012
Recommend
CEO approval
Business Outlook

Pros

The company does provide a good training platform for people and the trainers are great, downside is the reality of what happens once you go live and try to meet their expectations.

Cons

The incentive program (in addition to your hourly wage) is developed and skewed in order for poeple to NOT meet their minimums, thus the company doesn't have to pay out incentives. Also the company does not provide a venue for customers (actual contact with people) to provide their individual comments or opinions on your service.

2.0
Jul 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Benefits and the opportunity to learn.

Cons

Senior Directors and VPs don't have a clue about how to effectively run teams or their areas of responsibility. HR takes the side of poor performers that complain--and they are protected. And there are so many mysterious departures with corporate messages that try to thank them for having worked there. We can easily read between the lines here especially when people talk behind the scenes.

Viewing 103 - 105 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.