Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
2.0
May 16, 2024

Unorganized mess

Recommend
CEO approval
Business Outlook

Pros

Location is close to the lake and on downtown

Cons

Poor management and rude customers all the time. The hotel gets some of the shadiest guests.

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Choice Hotels Response
1y
Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.
1.0
May 15, 2024

Stay Far Away

Recommend
CEO approval
Business Outlook

Pros

No micromanaging, pay is ok but depends on role, convenient location

Cons

Old boys club culture; unfriendly environment; no flexibility; management not knowledgable treats you like your beneath them; enables bad behavior from employees; shuns you if you speak up; management doesn't want to or know how to deal with conflict; no loyalty;toxic environment

3.0
May 9, 2024
Recommend
CEO approval
Business Outlook

Pros

Work life balance, friendly colleagues

Cons

Pay could be higher ,

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Choice Hotels Response
1y
Thank you for your feedback. We’re happy to hear that Choice’s work-life balance has made a positive impression! We value your thoughts and will share them with human resources.
Viewing 106 - 108 of 1,123 Reviews

Glassdoor has 1,231 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.