Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.5 out of 5, based on over 1,231 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (33) , Front Desk Receptionist (31) , Night Auditor (27) , Housekeeper (21) , Software Engineer (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (13) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 79 reviews)); "Great work life balance and you will use some of the top tech in hospitality." ((in 45 reviews)); "Great opportunity and culture there" ((in 44 reviews)); "Great staff all the time" ((in 26 reviews)); "Friendly work environment." ((in 20 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 53 reviews)); "there was bad management." ((in 44 reviews)); "Low pay and no forward opportunity" ((in 42 reviews)); "Low salary and limited scope for growth" ((in 18 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 18 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

Skip to content Skip to footer

Notifications

Choice Hotels

Choice Hotels reviews

3.5

61% would recommend to a friend

(1,123 total reviews)

Patrick Pacious

69% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Choice Hotels has an employee rating of 3.5 out of 5 stars, based on 1,123 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

May 9, 2012

OK

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people, decent work environment.

Cons

Some management not appropriate managers.

4.0

Apr 14, 2012

A dynamic and fun place to work, but a little too far on the conservative side.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A lot of autonomy is given, the facilities are impressive, the workload is challenging, the people are fantastic and provide a great team-first environment.

Cons

The company can be slow to make decisions often waiting for competitors to take that first step which generally put the company behind the field in many areas and sometimes in a very reactionary position. The Scottsdale office and personnel are a pleasure to work with and just "get it" whereas the Maryland office seems mired in traditional business practices and not quite as adept at adapting to technology.

4.0

Mar 26, 2012

I enjoyed my time at Choice - it's a rewarding and diverse workplace

Programme analyst

Recommend

CEO approval

Business Outlook

Pros

work/life balance, promote from within, rewards and perks, green

Cons

top heavy, starting to out-source more, cuts in benefits and perks

Viewing 1108 - 1110 of 1,123 Reviews

Jobs at Choice Hotels

Housekeeping Laundry Aide