Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,236 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (34) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 69 reviews)); "Good work life balance (depending on the team you're working for)" ((in 45 reviews)); "Great opportunity and culture there" ((in 45 reviews)); "Friendly staff to work for." ((in 26 reviews)); "Best work environment, learning scope" ((in 20 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"It takes long time to be full time worker and no benefits" ((in 52 reviews)); "there was bad management." ((in 49 reviews)); "part time work and low pay" ((in 46 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 22 reviews)); "Low salary compared to other in market" ((in 20 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

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Choice Hotels

Choice Hotels reviews

3.4

61% would recommend to a friend

(196 total reviews)

Patrick Pacious

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

196 reviews

Reviews about "Compensation"

Return to all reviews

4.0

Jan 9, 2025

Great place to work

Boh lead

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule, company parties, good pay

Cons

Rude customers, critical management, not much room for advancement

3.0

Jan 7, 2025

Siloed Leadership

Manager

Recommend

CEO approval

Business Outlook

Pros

Great people, excellent benefit's, opportunity for professional development.

Cons

Low pay, limited opportunity for promotion, and lack of transparency and collaboration driving cut-throat tactics across many organizations. Siloed leadership, executive team has laser focus on the bottom line and has completely discounted the hotels that power the company. The CEO is more interested in securing his legacy with acquisitions then supporting the hotels franchised by Choice.

1.0

Dec 24, 2024

No wages

Housekeeping

Recommend

CEO approval

Business Outlook

Pros

I was able to remain in travel industry without completely being out

Cons

No money, not enough to even almost make a living. Employees are not offered competitive wages. Barely compensated, management completely unprofessional

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate the hotel referenced and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you are/were employed.

Viewing 10 - 12 of 196 Reviews

Jobs at Choice Hotels

Housekeeping Laundry Attendant

Housekeeping Room Attendant

Enterprise Application Support Analyst 1