Choice Hotels reviews

3.4

61% would recommend to a friend

(1,125 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,125 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
3.0
Mar 18, 2016

Weak upper management with frequent re-org

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great work-life balance, great colleagues, Great knowledge resource.

Cons

Poor Management, Frequent Reorganization, Hard to get hold off managers.

1.0
Mar 4, 2016
Recommend
CEO approval
Business Outlook

Pros

None, unless you enjoy going to work everyday not knowing if it will be your last! It used to be a great American success sort but they can't say that anymore.

Cons

They outsource to third world countries so they can take advantage of poverty levels so they can pay very low wages while the BIG Boys such as Steve Joyce and the executive team rake in million dollar salaries and bonuses. I know because I am one of the trainers they sent to the third world countries to train them to do the job. They lied to me all along the way and assured me that there would be no layoffs as a result and that they were going to send current employees home to work in their work from home program. In December 2012 they closed the call center in Colorado and I was layer off along with 250 of my coworkers.

1.0
Jan 31, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a job, if ou do not have one.

Cons

Many people who work for this company have not been trained to do the job they are doing. It is, for the most part, a very unprofessional environment.

Viewing 139 - 141 of 1,125 Reviews

Glassdoor has 1,233 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.