Choice Hotels reviews

3.4

61% would recommend to a friend

(1,127 total reviews)
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Patrick Pacious

69% approve of CEO

44% positive business outlook

Choice Hotels has an employee rating of 3.4 out of 5 stars, based on 1,127 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Choice Hotels employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
1.0
Nov 19, 2011

sad times

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

nice people, currently free parking, free coffee still available. interesting for the most part in marketing, good. current location. good hours

Cons

layoffs!!!!! executives not being cut... lots of admin and "little guys" so the exec wil still get their bonuses in February. high profile exits followed by returns with contracts.... no explanations. it is a big drama.. execs having the company buy tickets to raffle off to employes then canceling raffle toocket big tickets for himself.... the week of the layoff... we think je can still afford to buy his own tickets!!! need an ehics officer

2.0
Mar 30, 2010
Recommend
CEO approval
Business Outlook

Pros

Financially rewarding, self-directed, and relatively easy and straightforward, the work can be satisfying on its own. Choice is a very sales-centric organization, which makes most of its sales force quite happy. There are also some great people working at Choice.

Cons

There is an extreme lack of corporate culture, at least as observed from a field-based position. Also, the frequent reorganizations were a bit disruptive at times, and there were constantly rumors regarding internal politics and personnel changes. But the biggest issue, perhaps as a result of those previous ones, is a lack of emphasis on team collaboration amongst the sales staff and between departments that rely regularly on each other for information and assistance. And finally, professional development opportunities are not readily available in some departments, such as sales and property support.

1.0
Aug 6, 2025

It’s a no

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nothing. Absolutely trash, not worth the interview

Cons

Will over work you. Short staffed so you won’t get a chance to use your vacation time and the management is trash. Won’t pay it out and basically force you out. And you pay to be in a union that doesn’t help either , just avoid !

Viewing 154 - 156 of 1,127 Reviews

Glassdoor has 1,235 Choice Hotels reviews submitted anonymously by Choice Hotels employees. Read employee reviews and ratings on Glassdoor to decide if Choice Hotels is right for you.