Is Choice Hotels a good company to work for?

Choice Hotels has an overall rating of 3.4 out of 5, based on over 1,236 reviews left anonymously by employees. This rating has increased by 8% over the last 12 months. 61% of employees would recommend working at Choice Hotels to a friend and 44% have a positive outlook for the business. The best reviews about Choice Hotels have been left by employees working as Intern , General Manager and Front Desk Manager .

Does Choice Hotels pay their employees well?

According to anonymously submitted Glassdoor reviews, Choice Hotels employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Choice Hotels. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Choice Hotels?

61% of Choice Hotels employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Choice Hotels 3.1 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Choice Hotels?

Front Desk Agent (67) , General Manager (34) , Front Desk Receptionist (31) , Night Auditor (27) , Software Engineer (22) , Housekeeper (21) , Director (20) , Manager (20) , Front Desk Clerk (17) , Front Desk Manager (17) , Intern (14) , Night Auditor/Front Desk Agent (12) , Analyst (11) , Project Manager (11) , Revenue Manager (11)

What are the pros of working at Choice Hotels according to real employee reviews?

"Locally work with great people." ((in 76 reviews)); "Good work life balance (depending on the team you're working for)" ((in 48 reviews)); "Great opportunity and culture there" ((in 41 reviews)); "Working with really great staff" ((in 22 reviews)); "Friendly work environment." ((in 17 reviews))

What are the cons of working at Choice Hotels according to real employee reviews?

"there was bad management." ((in 48 reviews)); "It takes long time to be full time worker and no benefits" ((in 47 reviews)); "Low pay and no forward opportunity" ((in 44 reviews)); "Low salary compared to other in market" ((in 20 reviews)); "The managers doesn't care about the development of the team/reporting employees." ((in 19 reviews))

What are employees saying about Choice Hotels layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Choice Hotels layoffs and their outlook for job security at Choice Hotels in 2026.

What are the top reviewed Choice Hotels locations?

Rockville , Phoenix , Scottsdale , Silver Spring , Chicago , New York , Denver , Nashville , Bethesda , Atlanta , North Bethesda , Virginia Beach , Omaha , Washington , Houston , Rapid City , Lynchburg , Austin , Indianapolis , Allentown , Pittsburgh , Jacksonville , Minot , Moline , Wytheville , Dumfries , Kansas City , Mesa , Tucson , Norman

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Choice Hotels

Choice Hotels reviews

3.4

61% would recommend to a friend

(196 total reviews)

Patrick Pacious

70% approve of CEO

44% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Culture & values

3.2

Career opportunities

3.1

Work/Life balance

3.1

Senior management

3.0

Compensation and benefits

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

196 reviews

Reviews about "Compensation"

Return to all reviews

5.0

Mar 25, 2024

Good company

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

Consistent company values and competitive pay

Cons

None that I can think of

Choice Hotels Response

Thank you for providing your feedback regarding your employment experience at one of our franchised hotels. As a franchisor, Choice Hotels International does not own or operate hotels franchised under its brands, and the hotel staff are employed by the independent owner of the hotel. We recommend that you provide your feedback on the applicable brand site on Glassdoor (e.g., Comfort Inn, Quality Inn, etc.) and identify the particular hotel at which you were employed.

5.0

Feb 23, 2024

Great place

Engineer

Recommend

CEO approval

Business Outlook

Pros

The people are amazing, great culture, decent pay, and benefits.

Cons

Lots of management layers, corporate politics, but is minimal.

Choice Hotels Response

Thank you for the review. The umbrella of Choice’s core values is to welcome and respect everyone, and we are glad to hear that you enjoy Choice’s welcoming culture and social atmosphere.

2.0

Feb 12, 2024

Profit over People

Revenue manager

Recommend

CEO approval

Business Outlook

Pros

Some benefits are good, peers are great, stable company.

Cons

Medical benefits are not good at all as self funded plan, goal is to keep costs low, so this isn't the place to work if you are looking for a decent plan. CEO is one of the highest paid in industry, and the company is thriving, but continued cutbacks to save money, talent, bonus, wage increases, have impacted the entire culture of the company. Beware, things are not always as they seem!

Viewing 25 - 27 of 196 Reviews

Jobs at Choice Hotels

Senior Product Manager

Software Engineer 2 - Data Domain

Senior Product Designer