ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
1.0
Mar 29, 2024

Poor leadership with no vision

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible work environment by way of remote-first company

Cons

Leadership is not transparent. The company tackles too many ”strategic initiatives” at once and has an inability to focus on any goals or long-term vision. The company ethos is supposed to favor independent restaurants, but every action pushed on the customer is about what’s best for the business (vs. solving a customer need). 5 layoffs within the last 2 years makes it feel like a sinking ship so best to avoid.

2.0
Mar 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Pay is decent There are some really nice people Adequate tools Pre-multiple layoffs, we had a really good company culture. Now it's mostly "get the work done". Product team is tired and weary. There are(were) amazing product owners and product managers guiding the way and trying to protect the culture.

Cons

Micromanagement on every level top-down. No one feels like they can make their own decision and be confident about it. Eng leadership and actual leadership have different viewpoints, and the product team is in the middle negotiating and taking the blame. Eng leadership experience is outdated as they have been at ChowNow for so long.

3.0
Mar 24, 2024

Good product, unclear leadership

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great product, relevant food tech direction, amazing HQ

Cons

Lack of visibility, cliquey, vague marketing strategy

Viewing 61 - 63 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.