ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
4.0
Mar 17, 2023

Ship Has Sailed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Work/life balance - Truly awesome people. Some of the nicest people I have ever worked with across different teams. Felt like people really respected my time. - mission is great but the follow through and messaging needs work

Cons

- Growing pains of being a startup, even though the company is 12 years old. Pandemic grew the business but there wasn’t enough process, strategy or resources to capitalize on momentum. - Lack of a clear strategy especially for acquiring new consumers and retention - started the year (2022) positioned for growth and new staffing up, but ended up with layoffs twice - slow to zero backfill whenever someone resigned - new office but company is remote so only LA folks benefit. Should’ve invested more in marketing instead of overhead costs of an office.

2.0
Feb 18, 2023

ChowNow…disappointing

Recommend
CEO approval
Business Outlook

Pros

-Pretty good people, good pay, good perks

Cons

I used to LOVE working there and enjoyed selling the product (even though it’s hit a wall and is not remaining competitive now) After experiencing four mass layoffs in a year, I lost respect for the company and execs. Company culture and morale plummeted significantly (insincere empathy, crocodile tears) , product was stagnant, upper management making bad financial decisions which resulted in tons of people losing their jobs (i.e. opening the new office which costs so much), unfulfilled promises, TERRIBLE commission structure. To get paid your commission, you have to rely on onboarding and you can work so hard to get accounts launched but you can’t control onboarding. They fate of earning more, is in the hands of onboarding (fix this!!!). And no room for growth! HR acts like they care but nothing ever changed when employees complained about things. Unrealistic quota. They talk about diversity and have ERGs but nothing great came out of it and it just didn’t get the attention it deserved. Sad to say there are definitely more cons than pros…

3.0
Feb 16, 2023

Food Tech

Recommend
CEO approval
Business Outlook

Pros

Remote, flexible schedule, decent PTO policy, decent benefits, stipend for home office, stipend for working at communal office spaces. Culture was decent.

Cons

I was kept as a temp for over a year, continually promised to get hired on as permanent but it didn't happen for over a year. As a temp I was able to have very minimal PTO and benefits, but my pay way very low. I have no bereavement time off so when my grandmother died of covid I had to take unpaid days off. Additionally during my year as a temp I accomplished the amount of work that would have gotten me promoted but as soon as I was given permanent employment, they erased everything I did as a temp. So I was a year behind my peers in terms of career advancement which obviously greatly affected my ability to take part in bigger projects and my pay was consistently lower than my peers even though I had the exact same amount of training and was performing at their level. And then when I finally was able to be promoted properly, they let me go in company wide lay offs 2 weeks later. This company spends their money on fancy offices and execs for appearances instead of actually valuing their employees. Since October of 2021 there have been at least 4 rounds of lay offs. Overall, I enjoyed my time at ChowNow, I had a great team and loved the people I worked with. However, I can't speak as highly for the company as a whole.

Viewing 88 - 90 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.