ChowNow reviews

2.4

17% would recommend to a friend

(283 total reviews)
avatar

Kanika Soni

12% approve of CEO

11% positive business outlook

ChowNow has an employee rating of 2.4 out of 5 stars, based on 283 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ChowNow employee rating is 38% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

283 reviews
1.0
Mar 9, 2026

Only getting worse

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fully remote, lovely coworkers, that's about it

Cons

Pretty much everything at this point. PTO policy changed to "unlimited" and you won't know if your requested time off will be approved until exactly 1 month before the PTO would start. We are also talking about raising the cost of the product yet again without any real positive changes to it to make it worth it

5.0
Nov 9, 2025
Recommend
CEO approval
Business Outlook

Pros

The company genuinely cares about helping independent restaurants succeed, and you feel that mission in your day-to-day work. • Strong leadership direction lately with a clearer strategy, better structure, and more accountability than before. • Tons of learning and growth if you’re proactive; you get real exposure to leadership and cross-functional collaboration. • The sales org is evolving fast with new tools, better data, and improved compensation structure. • Employees are passionate, scrappy, and want to win together; it’s a culture of builders

Cons

Still in transition. Processes, tools, and messaging are being rebuilt, so it can feel like controlled chaos at times. • The pace is extremely fast — not for anyone who wants a 9-to-5. • Some growing pains with cross-department alignment as the company scales. • With so many changes, communication can sometimes lag

Viewing 202 - 204 of 283 Reviews

Glassdoor has 294 ChowNow reviews submitted anonymously by ChowNow employees. Read employee reviews and ratings on Glassdoor to decide if ChowNow is right for you.