Pros
Great place to work if you are very green to sales. Management is disorganized, took the Corona virus for the sales team to hit their goal. Before that, inside sales team hadn't hit there numbers since before the Kansas City office was open (and VERY far from hitting the goal). The LA office is pretty established but the KC team has seen 100%+ turnover since it's inception. Please ask HR about about turnover during your interview. Why is there so much turnover? Don't let HR fool you and say they made poor hiring decisions. It's not the case. I work with sales reps (myself included) that have THRIVED at previous sales roles, yet were fired from this AE role. We finally have a great manager at the helm, previously the reps were teaching the manager. (Luckily this manager's been demoted.) So from reading this, you have two options: 1) take this to heart and continue your job search or 2) Read this, think the author is complaining, then realize it's all accurate 3-6 months down the road when you're working for peanuts at ChowNow.
Cons
This is not a place to build a career. Fine place to work post-college and get paid something, albeit, not much. If you're looking for a job, fine. If you're looking for a career, continue your job search. This is just another sales org. Be deliberate. Keep looking. ChowNow always tries to be "the good guy". Restaurant owners don't care about dealing with the good guy. They want orders. They want revenue. The big four, DoorDash, GrubHub, Postmates and Uber provide them orders and money in their pocket. Most don't care about the commission they are charging because they are providing top line revenue. Product is mediocre at best. No POS integration. This is often a deal breaker. Delivery partnership with DoorDash that is pretty pricy for restaurants. (Never written a GlassDoor review before, but I truly want to prevent you from making the same mistake I made by working at ChowNow. Now that I'm here I might be stuck even longer due to the current economic situation and potential recession we face due to COVID-19.)
