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Church Community Builder

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Church Community Builder reviews

4.1

88% would recommend to a friend

(33 total reviews)
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Molly Matthews

Not enough data to show CEO approval

79% positive business outlook

Church Community Builder has an employee rating of 4.1 out of 5 stars, based on 33 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Church Community Builder employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

33 reviews
5.0
Nov 27, 2018

Top leadership has strong buy-in to vision, mission, and values

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Top leadership has strong buy-in to vision, mission, and values. They're generous, humble enough to seek council, admit when they're wrong, etc. amazing character all-around! - The CCB peeps are amazing to work alongside; they, too, are passionate and a LOT of fun - The clients (churches) are amazing :) - Christmas bonuses can be really generous, (and creative), good benefits package (401k, etc) - While some of the cons seem harsh wrt bureaucracy, they *do* try to eliminate what they can

Cons

Any company transitioning from start-up to grown-up has some challenges, (many of these, they've already overcome!) so take these with a grain of salt :) - salaries weren't as (historically) competitive as they might have been, though they've made great strides here! - technical expertise wasn't (historically) as highly-valued (or understood) as it should have been - culture and policies had a hard time identifying and parting ways with under-performing employees (referring back to the general lack of technical-expertise) - lack of technical/business expertise rarely, but sometimes, trickled into decisions informing team size and structure (growing staff instead of growing revenue) - org-structure changes were frequent (though humble and well-intentioned): sometimes informed by large-faceless-organizational-growth-coaches instead of organic need-based growth - in some rare examples, leadership seats were filled quickly out of necessity and not from competence/skill/expertise; however unlike a short-lived (and appropriate) battle-field promotions, these lasted perhaps overlong - lack of technical or business acumen sometimes led to misdirection or misestimation (eg. solving the wrong problems, solving them wrongly, or, when questioned, requiring fundamental explanations for why their solutions shouldn't be implemented) - remote-work wasn't implemented (well) - sometimes in an effort to be 'equal' to all employees, Church Community Builder failed to extend exceptions in exceptional circumstances (ie. what once was a start-up culture of exceptional individuals with exceptional roles/responsibilities/rights became slowly mired in the bureaucratic muddle of unified performance matrices, half-applying quarterly metrics, etc) - impatience with how long it takes a lumbering org to accomplish something could cause well-intentioned leadership to make quick-turnaround dramatic changes - the aftermath of which would (sometimes tragically) result in more bureaucracy to prevent from happening again - in rare cases, a hierarchy of competence (expertise in business management or technology) was supplanted by a hierarchy of globally-synergistic-solutions-managers who could speak the right language TLDR; some growing pains :) to butcher (the infamous) author GK Chesterton: when CCB missed on technical leadership, they did not get liberty; they did not even get anarchy. They got bureaucratic leadership.

2.0
Nov 26, 2018
Recommend
CEO approval
Business Outlook

Pros

Most people care, work hard, and have good intentions. This leads to an environment of trust within your team. Plenty of avenues to give feedback (both formal and informal). There is a purpose behind your work (helping church partners). Catered meals and retreat.

Cons

When I started at Church Community Builder we relied upon common sense and pushed authority & autonomy to those doing the work. Strategic direction still originated from the leadership/product team, however, tactical leadership was handled by those doing the work (and we had no middle-management). This was true for all teams (development, customer success, etc). Unfortunately, the company has grown into a sluggish bureaucracy. There are far too many "middle-managers" who provide little to no value on a daily basis. As a result, managers attempt to prove value by implementing change, creating policies, and adding processes. This is incredibly demoralizing for those who just want to get the work done. Meetings, approvals, committees, etc. are barricades to progress, and they give a false sense of job security for middle-managers. Let your employees take risks, own their decisions, make mistakes, and learn. I'm sorry to say, but Church Community Builder has turned into the kind of environment the CEO says he used to hate. A final note on salary... I see several reviews talking about "below average" compensation. That's not entirely true across the board... At certain leadership levels, you have access to see salary bands for roles. Generally, the customer-facing roles (customer success, on-boarding, implementation) are in much lower salary compared to management and software development. As a Developer, I was paid very well (better than most) but I certainly wasn't the best Developer. If you're fortunate to be perceived as valuable by the Leadership Team (as I was) you'll probably have a competitive salary.

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Church Community Builder Response
7y
Thank you for the feedback. We are a growing company and that is exciting. We realize the challenge of wanting to maintain how it has been while becoming the organization we want and need to be. I am glad that you felt you were paid well and valued. We will take your feedback and continue to strive to be a place where everyone feels they are valued. Best wishes for your new adventure.
1.0
Dec 21, 2017
Recommend
CEO approval
Business Outlook

Pros

Working with churches was incredible - loved the mission!

Cons

Leadership was phony but believe they're sincere. They sell their "associates" that they're doing the Lord's work and pay people like it's a church - far less than they're worth. They act like it's a ministry / non-profit since they work with churches, but it's totally for profit and they make a LOT of profit. They use up / spit out their employees and kick them out instantly from "the family" if they don't align 100% with all their ideas. They also speak frequently about how if they have a problem with an employee, they'll discuss it, counsel them, give them opportunities to improve, following a biblical model. But if it helps their bottom line financials to boot an employee, out they go, with no warning, and they then slander the former employee to the folks still working there, inventing lies to cover their actions. It's more like a cult than a workplace. Very sad because they had real potential to do good, but leadership is blinded by their own egos. Humility does not exist in these men. Turnover has been huge - they have very few longtime employees due to their toxic leadership environment. Stay far away from this company.

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Church Community Builder Response
8y
We are always saddened when a departure of an associate is difficult. We work very hard to continually achieve alignment with market pay in all roles. We love being a for-profit organization because we get to share those profits with our associates whether it is with higher wages, even more benefits and now profit sharing. We are proud that our employee attrition is low and are intentional about keeping it that way. Through our monthly associate surveys we gain wonderful insights on how we can be a Best Place to Work which is another goal for 2018 through Outside Magazine. Through our Leadership Development Program we are supporting and growing some of the finest leaders in the SAAS industry. We are committed to continuous improvement so we would appreciate you reaching out to us directly so we can better understand your concerns and integrate the feedback.
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Glassdoor has 34 Church Community Builder reviews submitted anonymously by Church Community Builder employees. Read employee reviews and ratings on Glassdoor to decide if Church Community Builder is right for you.