5.0
Jul 16, 2026
Bilingual DC Agent
Current employee, less than 1 year
Frisco, TX
Recommend
CEO approval
Business Outlook
Pros
3 months training; team leads and supervisors support you during all the process (hiring, training, calls); the place is calm and organized; every month we have team meetings and individual feedback. We have promotions on our area, at least $1 dollar per year of salary increase. You need to pass with a 80% score on a yearly test, even after being hired. You can receive a $2,500 bonus if you are hired as a trilingual agent (Portuguese, Spanish and English).
Cons
It is a call center environment, so you need to be prepared to work under pressure in order to make things happen. But your coworkers are really supportive and trilingual or bilingual, mostly.