Cinemark reviews

3.4

60% would recommend to a friend

(3,136 total reviews)
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Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,136 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
May 6, 2012
Recommend
CEO approval
Business Outlook

Pros

flexible hours, free movies, some of the local non-management employees can be friendly, ok job if you're going to school and need some cash on the side.

Cons

I was a projectionist until the theater went all digital. I worked for them when it was a Century theater. Under Century, employees were treated fairly but Cinemark definitely takes a "Management= Royalty, Employee=Peon" . You are given less than 25 hours a week no matter how long you've been there or how well you do your job. If you want more hours, suck up to a manager and hope to be promoted or work 7 days a week at any hour they want you to. Little to no hope for advancement unless you're buddy buddy with someone, and promotions are given out on the basis of how well you're liked rather than job competence. People are written up for the slightest infraction, and management is more concerned with kissing up to their superior rather than doing their job, and it shows. Employees are treated like children and management refuses to take their side against a customer even if all the evidence is in the employee's favor. Having to call some kid barely out of high school Mr. or Miss is just plain ridiculous. Some of the rudest customers I have ever had the displeasure of dealing with..and I've worked a few fast food jobs in my time. Just an all around atmosphere of apathy and negativity...get out while you can!!!

3.0
Apr 13, 2012
Recommend
CEO approval
Business Outlook

Pros

Cinemark in Valley View, OH really works with college kids and people with second jobs and their ever changing schedules. There is a family feel to this location and all employees are treated with the utmost respect. Movies are free to employees and their guests and management is very good with allowing additional tickets and rewarding the staff for a job well done. There are constant contests within departments in which you can win great prizes and the Christmas party is awesome.

Cons

You will not get rich working for Cinemark. Floor staff employees have a maximum houlry wage of $8.70. The management staff makes around $10-$12 per hour for putting up with a lot of hardship. At times the job seems thankless because the amount of work you do always outweighs your compensations, but again, the people you will work with here make it worth while on a personal level. The biggest issue with Cinemark is that it is such a large company that the corporate office is always on different pages with one another. You will be instructed to do the same thing differently by different people and both will get upset when you don't do it their way. Also, you will be lucky if anyone in the corporate office EVER responds to you when you send them messages.

2.0
Apr 12, 2012
Recommend
CEO approval
Business Outlook

Pros

Because it is not a corporate job, you are allowed to ask off and work hours that you put in. You can work whenever you want and you do not have to work Sundays if you do not want to. You are also allowed to switch shifts.

Cons

The customers are very rude to you on a daily basis. The management treats you as if you were a child, it takes a very long time to advance into another area especially management. They pay you the minimum they are allowed to pay you and when you get raises, the highest you usually get is a 20 cent raise.

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Glassdoor has 4,149 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.