Cinemark reviews

3.4

60% would recommend to a friend

(3,135 total reviews)
avatar

Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Dec 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Free Movie Tickets (2 per day--usable for special events and surcharged screenings at no extra cost) Free Popcorn and Beverages (Only during employee breaks) Cash Management Experience (If you can't handle a cash register, you probably can't handle your wallet. Additionally, employees can observe textbook economic theories through real-world situations: elasticity of demand, power of suggestion, price lining)

Cons

Few Upward Mobility Opportunities (See previous reviews) Hourly Wage (I won't lie; I started at a decent wage about 2 bucks above the federal minimum, which is to say 2 bucks above the standard wage at all the local mall retailers. However, raises are infrequent and often delayed.) Company Philosophy = Customer is Always Right (Actually, the customer is almost always wrong. Who knows the theatre better? Customer or employee? Many moviegoers complain about pricing and act shocked at the "unexpected" price gouging, knowing full well that concessions are ridiculously marked up. Tellingly, almost all customers voice their disapproval while in the act of purchasing said overpriced food items. If you're smart enough to realize you're getting ripped off, then why are you dumb enough to buy it? Personally, management has always backed me up in customer disputes, but a few complaint-resolution situations have gotten downright nasty, especially when cranky, antisocial misers--almost always elderly males--decided to take out their life's frustrations on the pale-faced teenager scooping popcorn into a cardboard tub for the nth time that evening.

2.0
Nov 4, 2009

Cinemark is a job for little kids

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great job if you are a high school kid seeking a first job, and free movies is a big plus.

Cons

You may be required to work holidays (only the first few that request get holidays off), managers treat you like little snot-nosed kids, customers are a pain (my guess is expensive movie tickets and concessions make them really grouchy for the remainder of their visit to Cinemark and show)

Viewing 343 - 345 of 3,135 Reviews

Glassdoor has 4,146 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.