Cinemark reviews

3.4

60% would recommend to a friend

(3,130 total reviews)
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Sean Gamble

65% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,130 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Nov 16, 2017
Recommend
CEO approval
Business Outlook

Pros

Free movies... Easy to make new friends. Good FIRST job... But don't stay more than a year.

Cons

Discount for concession only available when you're on the clock. "Flexible hours" still requires us to be available to work Tuesdays, and being able to close 2 weekend shifts. Either over schedules and send people home or calls them out, or don't schedule enough people leaving whoever is working to be stressed out. Management tends to be extremely bias and pick their favorite employees. Hard work tends to go unrecognized. Terrible pay for what needs to be done. You have to sell an arm and a leg to call out of work if you're sick.

1.0
Jul 2, 2017
Recommend
CEO approval
Business Outlook

Pros

The job itself, although sometimes demanding, was fun, laid back, and simple. Working part-time allowed more flexibility with school and second jobs. The customers were generally there to have a good time. There was time to bond with coworkers while working together. There was a positive work environment while we had good managers and staff. There were free movies once a day, each week that you worked, and you could bring a guest. One free popcorn and drink on your break during a shift.

Cons

The work hours and shifts were inconsistent due to ever-changing movie schedules. Weekends and holidays are when the big crowds roll in, so say "Goodbye" to a social life, and don't expect to be able to get time off during big movie releases or the holidays. Working full-time allowed little to no schedule flexibility. Infrequent and insignificant pay raises. With the minimum wage increases, experienced veteran employees are making the same hourly wage as inexperienced new hires. Assistant Managers are paid only slightly more than entry level employees, and there is no definitive company policy set in place to to differentiate the two positions. The work environment started to turn hostile when the wrong person took over as General Manager. It was a learning process at first, which is understandable when someone is given many new responsibilities, but what happened down the road was unacceptable. They became either willfully ignorant or completely oblivious to what was going on in their building. A narcissistic womanizing sociopath was promoted to Assistant Manager by the General Manager without anyone's knowledge, because they looked good on paper, and that employee readily abused their newfound authority. Anyone who actually knew the guy, would have said that it was a horrible idea to promote him, but the General Manager didn't know the staff. There were formal complaints of sexual harassment and other misconduct filed through corporate that were swept under the rug by management, until there was hard evidence presented to them. Management failed to properly screen new employees during the interview process. Favoritism, fraternization, ruthless gossip, and employees coming to work intoxicated, or getting intoxicated at work became the norm.

Viewing 13 - 15 of 3,130 Reviews

Glassdoor has 4,138 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.