Cinemark reviews

3.4

60% would recommend to a friend

(3,135 total reviews)
avatar

Sean Gamble

66% approve of CEO

40% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,135 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Feb 6, 2016
Recommend
CEO approval
Business Outlook

Pros

As an entry level employee you get free movies(only on certain days and times), posters, popcorn, and refills. You meet plenty of nice people. The GM at the specific theater I'm at is actually a genuinely nice person.

Cons

Cinemark is not flexible with your schedule, you're forced to work holidays, pay is minimum and there's hardly any raises offered. Next to no training when you first start. Managers are extremely strict and unwilling to work with anyone of lower status. No managers reflect the values stated by Cinemark. There are plenty of nice employees, but the rude and egocentric employees who have worked there longer than you have outnumber those who are willing to help you. The managers expect you to know everything about your specific job and WILL get frustrated when you do something wrong. When you ask questions expect a brief, un-detailed response because not even the managers themselves know what to do. There are constantly managers breathing down your back in concession and it just pressures you to work faster, which can prone you to make more mistakes. The break room is tiny,un-organized,papers everywhere, and smells terrible most of the time. You have to bring a lock to your locker because there are thieves who will take your stuff when left alone. There is absolutely no enthusiasm by anyone because it seems like everyone there is just there because they have to.

2.0
Feb 2, 2016

Concessionist, Usher, Studio Eats

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free movies and popcorn, fun environment, young team members, half priced food on the clock, sometimes free current movie posters

Cons

Arrogant management, bad hours, work holidays, selfish GM that is too consumed with money and not safety and wellbeing of employees

3.0
Jan 30, 2016

all right

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They had some pretty cool managers and security. It pretty easy to move up and become a manager, can take less than a year. -nice employee freebies

Cons

I hated the uniforms and the uniform rules. Very picky about what socks you wear.. as if that really matters. Can be very cold in the ticket sales section and no jackets allowed

Viewing 265 - 267 of 3,135 Reviews

Glassdoor has 4,147 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.