Cinemark reviews

3.4

60% would recommend to a friend

(3,138 total reviews)
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Sean Gamble

66% approve of CEO

39% positive business outlook

Cinemark has an employee rating of 3.4 out of 5 stars, based on 3,138 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cinemark employee rating is in line with the average (within 1 standard deviation) for employers within the Arts, Entertainment & Recreation industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Feb 28, 2015

Fun co-workers, terrible management

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

You'll meet some of your best friends there. Flexible hours. Entry level. Free movies every day. Half off of concession during your break.

Cons

At first this place looks really cool, but it all depends on management. I wish my management team would have gotten their act together but it is a mess. No job should make you lose sleep at night, but this place became a prison more than an actual work environment. The pay isn't enough when you have to deal with customers who have done some pretty awful things. It's good for a few months but after that it becomes a nightmare to work there. The managers have zero clue what they are doing and they do not care about the staff at all. The worst part is that you never feel like your job is safe.

1.0
Feb 23, 2015

Concessionist

Recommend
CEO approval
Business Outlook

Pros

• 50% off concession items during break • Free Movies • Courtesy bags of Free Popcorn during break • Bring your own cup for Free Drink during break • Lovers for the fast-paced environment

Cons

• Hard to take off weekends • Can't take off holidays (Although the Christmas, Thanksgiving and New Years holidays receive time and a half only) • Minimum wage • Hard to get promotions • 30 minute breaks • Dirty break room every morning • Not many lockers • Even though we tell the managers that we have thieves that work here they still consist on not putting cameras in the break room. • First Aid has lack of sizable band aids • The new people aren't trained properly (why schedule the new people during the busiest times on the weekends, I would never understand) • Takes away movie privileges when inventory is jacked up (our free movies have been suspended for three weeks, and this is a on going thing) • Managers that don't manage (such as do other tasks outside of concession) • You have to take wailers of trash down two elevators in order to get to the trash compactor. • Managers don't like to take advice from employees but seem to just make up their own rules. • Lack of direction • Safety book forget about it, when the last time I signed a safety book • If your dealing with the hot food prepared to get burnt if not really careful. Cinemark Towson, Maryland Now that I've downloaded the Glassdoor app I can finally voice out my opinion about the company I currently work for. Complete disaster all these things I tell you I lie to you not. I wish these things weren't true. I wish that corporate or the Regional Leader will take action ASAP. But honestly I don't think anybody cares, the people working for the company and the people higher up. I think I'm the only one that sees this because I'm from a different Cinemark theater where we knew how we were supposed be treated. I should really just call about this company. And I just wish I knew all of my rights. Late last year I was one of the few to transfer this new theater in Towson, MD (Been there for Six months). Both are Cinemark companies. And I tell you that the new theater (opened for about six months) still has a lots of improvements to make. On yelp we're getting better customer reviews which is great. Yes It looks good to the customers on the outside but for the employees its to be hell working here. I've been working here since I was 18, I'm 20 now and I can't believe I've been with the company for 1&1/2 and still deal with crap. But I'm leaving pretty soon. Honestly I gave up in putting in my hard work because I feel slaved. The people above us treat us like trash. You're better off working at McDonald's at least you're off some holidays and get paid a little more.

3.0
Feb 20, 2015

Five years of employment

Recommend
CEO approval
Business Outlook

Pros

Great relationships with staff. Movie environment is great. Free movies.

Cons

I have been an assistant manager for the past 1 year and I haven't received a raise since. I make $10.25....many floor staff members with very little experience make nearly the same wage as me. To say Cinemark is cheap would be a gross understatement.

Viewing 2860 - 2862 of 3,138 Reviews

Glassdoor has 4,155 Cinemark reviews submitted anonymously by Cinemark employees. Read employee reviews and ratings on Glassdoor to decide if Cinemark is right for you.