Cintas reviews

3.7

64% would recommend to a friend

(6,582 total reviews)
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Todd M. Schneider

83% approve of CEO

71% positive business outlook

Cintas has an employee rating of 3.7 out of 5 stars, based on 6,582 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cintas employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

7K reviews
3.0
Dec 8, 2013
Recommend
CEO approval
Business Outlook

Pros

Good Pay at first to get you in the door,

Cons

All the responsibilities as a CSR. Report deadlines, calls from customers, checking in with SSR's to get answers pertaining to calls that have come in. Oh & don't forget babysitting the service managers to find out why they haven't called customers back or closed out CRF's on the report ! Oh the hole PARTNER thing, Stupid, just get over it employees are not valued at all it's a joke ! Pay seemed great then we find out hourly employees can't really get more than .37 -.40 cent raises, Not even a penny more, CSR;s have no bonuses during the year. The first year of employment no time off and if you miss too much it could be your job ! To strict if we are asked about family work / life balance. The company rips other companies off and rapes them with price increases. Which can be lowered if customers complain. So I have to take the call of them screaming at me, only to say oh, just kidding we can lower it to how it was before,,, Give me a break, !!

5.0
Dec 6, 2013

good. fast paced. A lot of work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

hard work. Good pay, great benefits

Cons

long days, sometimes it seems overwhelming

1.0
Dec 6, 2013
Recommend
CEO approval
Business Outlook

Pros

Four day work week, four day work week, four day work week. The less time at this job the better!!!

Cons

Every aspect of being a driver at this job is a con, unless you are a personal friend of someone in management or you kiss the pimples of off managements ass! Let's put together a list of true aspects of the SSR position at Cintas 1. Your truck will break down and not occasionally. You will break down because this cheap ass company doesn't maintain anything on their fleet. Their main focus is to keep the appearance up & thats it. The routine oil change wasn't even done. This doesn't sound to bad...right? Sit on the clock & get paid... right? not then, they called you "salesmen" you didn't get paid any extra & most of the time they would tow a truck to you, at that point you would have to cross load everything then finish your route hours later. I believe Cintas has to pay overtime now after losing a large class action law suite for not paying employees properly. 2. Your pay will change for many different reasons. One would be loss of an account. It may be your own fault but not usually. If a very large account goes belly up, defaults on payment or leaves for any reason a large part of your pay goes with it. After you feel the affects in your pay, Cintas tells you to sell more at other accounts. Remember you're a salesman! Another way would be Cintas frequently changed goals, incentives, bonus pay, or the overall pay plan and pretty much changed anything pay related anytime they pleased At one point drivers that covered a far distance were paid more to cover the lack of earning ability due to distance. That was removed & fair was not part of the equation. 3. Product: Never had a full days worth of it. Missing products from uniforms, towels, paper products, soaps, mats and most supplies the customer pays for. You were never to credit a customer for this. If you could lie your way out of it every time, that was good enough for Cintas! Most drivers had morals and made it up the next day but you were short product for those customers & cycle continued. The bottom line with Cintas is it's a corporation and the bottom line is most important. Not the customers or employees. They have things called "spirit day" and try to impose a "family like videos" that get rammed down your throat but it's smoke and mirrors. If you're not ripping off a customer with their sales promotions you better be an ass kisser! The benefits went from good to ok to go get your own. Here's what most drivers said Cintas stood for: Constantly In Need of Towels And Supplies. Most of our customers learned that saying the hard way.

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