Is Cisco a good company to work for as a Customer Program Manager?

Customer Program Manager professionals working at Cisco have rated their employer with 3.8 out of 5 stars in 530 Glassdoor reviews. This is a lower than average score with the overall rating of Cisco employees being 4.1 out of 5 stars. Search open Customer Program Manager Jobs at Cisco now and start preparing for your job interview by browsing frequently asked Customer Program Manager interview questions at Cisco .

Does Cisco pay Customer Program Manager employees well?

Customer Program Manager professionals rate their compensation and benefits at Cisco with 3.6 out of 5 stars based on 530 anonymously submitted employee reviews. This is 10.5% worse than the company average rating for salary and benefits. Find out more about Customer Program Manager salaries at Cisco.

How happy are Customer Program Manager professionals working at Cisco?

69% of Customer Program Manager employees at Cisco would recommend their employer to a friend. This rating has decreased by 10% in the past 12 months. Customer Program Manager professionals have also rated Cisco with a 4.3 rating for work-life-balance, 4.1 rating for diversity and inclusion, 3.8 rating for culture and values and 3.8 rating for career opportunities.

What are the top reviewed jobs at Cisco?

Software Engineer (3687) , Senior Software Engineer (1005) , Program Manager (621) , Project Manager (606) , Account Manager (596) , Network Consulting Engineer (498) , Systems Engineer (464) , Network Engineer (449) , Technical Consulting Engineer (422) , Business Analyst (412) , Technical Leader (352) , Product Manager (329) , Senior Manager (328) , Director (326) , Technical Lead (326)

What are the pros of working at Cisco according to real employee reviews?

"There are alot of great people and the culture is great!" ((in 2853 reviews)); "Worked for Cisco for over 10 years the best I can say Benefits are good." ((in 2712 reviews)); "Great people and teams who have a strong tradition of doing right by the customer and a passion for winning." ((in 2126 reviews)); "work culture is good and balanced" ((in 1220 reviews)); "Bonus pay is good and most often it is more than the 100% of the target bonus" ((in 1087 reviews))

What are the cons of working at Cisco according to real employee reviews?

"This also leads to relatively frequent layoffs of redundant divisions and attrition as acquired employees become fully vested and seek opportunities elsewhere." ((in 1957 reviews)); "Poor management (both middle and top)" ((in 889 reviews)); "Bad Managers were promoted." ((in 646 reviews)); "Too much politics; people don't work for the common goal but to justify their existence" ((in 197 reviews)); "Middle and upper management seems very oblivious." ((in 178 reviews))

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Cisco Customer Program Manager reviews

3.8

69% would recommend to a friend

(530 total reviews)

Chuck Robbins

59% approve of CEO

70% positive business outlook

Ratings by category

4.3

Work/Life balance

4.1

Diversity & inclusion

3.8

Culture & values

3.8

Career opportunities

3.6

Compensation and benefits

3.1

Senior management

Customer Program Manager employees have rated Cisco with 3.8 out of 5 stars, based on 530 company reviews on Glassdoor. This indicates that most Customer Program Manager professionals have a good working experience there. Cisco is rated in line with the average (within 1 standard deviation) by Customer Program Manager professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

530 reviews

3.0

May 29, 2025

Major layoff

Program manager

Recommend

CEO approval

Business Outlook

Pros

good resources ,good office and working from home policy

Cons

lay off, lay off, lay off, lay off only

4.0

May 27, 2025

Company culture

Program manager

Recommend

CEO approval

Business Outlook

Pros

Bigger company and streamlined operations

Cons

Bigger company had to follow processes

2.0

May 10, 2025

You are family until you aren't

Program manager

Recommend

CEO approval

Business Outlook

Pros

The Kool-Aid was delicious for a long time, 12+ years. Good benefits, decent salary... everything else, depends on your silo or bubble. I worked in some that were good, some less so. Very few leaders, LOTS of managers and bosses.

Cons

Watching layoffs happen like a train schedule several times per year required cognitive dissonance. Then the "we are Cisco" spell breaks and you realize that most of the happy talk was window dressing.

Viewing 19 - 21 of 530 Reviews

Jobs at Cisco

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Research Triangle Park, NC

$97K - $147K /yr

(Employer provided)

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Leader, Business Operations M&A

Research Triangle Park, NC

$117K - $219K /yr

(Employer provided)

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Cisco Customer Program Manager reviews

Ratings by category

Ratings by demographic groups

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Major layoff

Company culture

You are family until you aren't

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