Cisco reviews

4.1

81% would recommend to a friend

(33,687 total reviews)
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Chuck Robbins

78% approve of CEO

68% positive business outlook

Cisco has an employee rating of 4.1 out of 5 stars, based on 33,687 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Cisco employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

34K reviews
3.0
Mar 17, 2014
Recommend
CEO approval
Business Outlook

Pros

Great sales force, great technology, high visibility within the industry and ability to drive technology and innovation. Lots of customers. If you build a good product, they sell it!.

Cons

Lots of politics. To move up the ladder, need to manage up vs manage down. Passive aggressive culture. Senior management spends lot more time managing up, unaware of the business. Throws money around indiscriminately looking for success. Senior management unaware of what is going on. John Chambers is not connected with reality on the ground. Keeps talking about how great everything is and there are layoffs across the board.

1.0
Mar 12, 2014
Recommend
CEO approval
Business Outlook

Pros

They are supportive about flex time and telecommuting. Paychecks arrive as scheduled.

Cons

There is no on-boarding. If you need to know about something, (f.e.; auto-deposit payroll vs. commission checks) you're expected to find it on the poorly-indexed corporate website(s). For somethings you can call HR in California. The phone staff was always friendly & the on-hold times were ok. However, even at ok, altogether it'll make for very long first days. There is no relocation assistance, so bargain hard for that signing bonus! I can only speak from my experiences, but in my opinion - Do not work for this company. Not unless you enjoy being bludgeoned out of your career by small-minded micro-managers. If you have another option, take it. I had options. And I chose Cisco! Dammit. Forewarned is forearmed.

2.0
Mar 2, 2014
Recommend
CEO approval
Business Outlook

Pros

Cisco offers reasonable and competitive compensation packages with the ability to earn more via bonuses, CAP awards, and such. It's possible with a strong performance, a supportive manager, and a manager who understands the tools and processes, to award significant rewards per year to an employee.

Cons

As an acquisition our product has floundered; the product has undergone several management changes, the product has failed in critical areas, and there appears to be no ownership or consequence for those failing. Many teams have taken defensive positions to eliminate work or ownership of product growth and development. The product is circling the drain and no one seems to care. For a period a renewals team didn't exist and customers were simply canceled, and canceled without warning. The product looks as it did 7 years ago and any efforts to introduce new features has resulted in a huge number of bugs (customers treated as beta testers), undocumented features, and usability issues. There are a significant number of long-term Cisco managers, occupying roles for 15 years or more, managers who seem lost in a Dilbert comic. Able but unwilling to enact change, making sure to not rock the boat or do anything to actually improve the products they're part of. Products are extremely complex, developed by engineers for engineers, with no focus on usability or the human experience. Customers complain about complex deployments and call in for guidance configuring the most simple of features. The acquisition of Meraki shows an ability to recognize a strong usable product but its yet to be seen whether Meraki will survive the Cisco touch.

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