Is Cisco a good company to work for as a Client Services Manager (CSM)?

Client Services Manager (CSM) professionals working at Cisco have rated their employer with 3.7 out of 5 stars in 40 Glassdoor reviews. This is a lower than average score with the overall rating of Cisco employees being 4.1 out of 5 stars. Search open Client Services Manager (CSM) Jobs at Cisco now and start preparing for your job interview by browsing frequently asked Client Services Manager (CSM) interview questions at Cisco .

Does Cisco pay Client Services Manager (CSM) employees well?

Client Services Manager (CSM) professionals rate their compensation and benefits at Cisco with 4.5 out of 5 stars based on 40 anonymously submitted employee reviews. This is 11.8% better than the company average rating for salary and benefits. Find out more about Client Services Manager (CSM) salaries at Cisco.

How happy are Client Services Manager (CSM) professionals working at Cisco?

89% of Client Services Manager (CSM) employees at Cisco would recommend their employer to a friend. This rating has increased by 12% in the past 12 months. Client Services Manager (CSM) professionals have also rated Cisco with a 4.8 rating for work-life-balance, 4.3 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Cisco?

Software Engineer (3687) , Senior Software Engineer (1006) , Program Manager (621) , Project Manager (606) , Account Manager (596) , Network Consulting Engineer (498) , Systems Engineer (464) , Network Engineer (449) , Technical Consulting Engineer (422) , Business Analyst (413) , Technical Leader (352) , Product Manager (329) , Senior Manager (328) , Director (326) , Technical Lead (326)

What are the pros of working at Cisco according to real employee reviews?

"The culture is great and the in person offices were very cool" ((in 2856 reviews)); "Worked for Cisco for over 10 years the best I can say Benefits are good." ((in 2688 reviews)); "Also great for people with families as lot work in hybrid settings or from home." ((in 2155 reviews)); "work culture is good and balanced" ((in 1223 reviews)); "Bonus pay is good and most often it is more than the 100% of the target bonus" ((in 1078 reviews))

What are the cons of working at Cisco according to real employee reviews?

"frequent reorgs and layoffs made environment more toxic" ((in 1941 reviews)); "Poor management (both middle and top)" ((in 893 reviews)); "Bad Managers were promoted." ((in 640 reviews)); "Middle and upper management seems very oblivious." ((in 177 reviews)); "Lack of clarity from senior management on direction of business" ((in 151 reviews))

Skip to content Skip to footer

Notifications

Cisco

Cisco Client Services Manager (CSM) reviews

3.7

89% would recommend to a friend

(40 total reviews)

Chuck Robbins

92% approve of CEO

77% positive business outlook

Ratings by category

4.8

Work/Life balance

4.5

Compensation and benefits

4.3

Diversity & inclusion

4.1

Culture & values

4.0

Senior management

4.0

Career opportunities

Client Services Manager (CSM) employees have rated Cisco with 3.7 out of 5 stars, based on 40 company reviews on Glassdoor. This indicates that most Client Services Manager (CSM) professionals have a good working experience there. Cisco is rated in line with the average (within 1 standard deviation) by Client Services Manager (CSM) professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

40 reviews

2.0

Nov 24, 2024

Redundancies Galore

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good benefits such as health insurance

Cons

3rd redundancy round in 18 months with decreasing revenue and decreasing market share

3.0

Oct 18, 2024

CSM

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

a lot of opportunities for growth and learning

Cons

Dept structure keep on changing

5.0

Oct 16, 2024

Great Company to Work for

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Work Life Balance Great Pay

Cons

Room for Growth in my Department

Viewing 10 - 12 of 40 Reviews

Jobs at Cisco

Customer Experience Customer Success Specialist (Remote)

Customer Experience Manager

Sales Operations Manager (Remote)

Client Director - GES - East Coast

Strategy & Planning Manager (Remote)

Cisco reviews FAQs

Cisco reviews Cisco Client Services Manager (CSM) reviews

Cisco

Cisco Client Services Manager (CSM) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Redundancies Galore

CSM

Great Company to Work for

Jobs at Cisco

Cisco reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Cisco reviews FAQs

Jobs at Cisco