Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,884 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.5 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1984) , Analyst (1325) , Assistant Vice President (887) , Business Analyst (594) , Senior Vice President (538) , Manager (525) , Director (506) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (359) , Project Manager (355) , Intern (347) , Financial Analyst (334)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2772 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2237 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2052 reviews)); "Culture is good and relatively flat" ((in 1772 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1702 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1291 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 806 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 711 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 694 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 582 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,615 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Citi has an employee rating of 3.6 out of 5 stars, based on 36,615 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

37K reviews

4.0

Dec 30, 2008

Lack of integration makes Citi a difficult place to find success.

Project manager

Recommend

CEO approval

Business Outlook

Pros

As a large organization with a tremendous amount of locations and resources, opportunities to work in other states in various departments are available. The organization also values work/life balance and encourages time off along with providing flexible working conditions.

Cons

Due to frequent restructuring at the senior management level, the strategy is continuously changing. Coupled with the various silos created from all the M&A, the lack of cross-communication can make it extremely difficult to share best practices and network with internal talent.

4.0

Dec 30, 2008

this will be a useful review if it is read and taken seriously

Operations manager

Recommend

CEO approval

Business Outlook

Pros

the way employees are treated for personal time off. the pay is fair and upper management tries very hard to recognize outstanding employees in very trying times. there is plenty of diversity within all areas of the company. there is a lot of room for growth within the company. you can choose to move all over the country for promotions or lateral movement within citigroup global markets.

Cons

communication from upper managment is somtimes too late before there are rumors spreading throughout the company. changes are often made before going out to the field to get opinions from the employees that these changes will effect in a major way.

2.0

Dec 26, 2008

Citigroup as employer

Project manager

Recommend

CEO approval

Business Outlook

Pros

Citigroup has decent benefits, generous time off policies with 25 days off a year. The work atmosphere is still fairly relaxed even with the current atmosphere. If you are in the financial services industry, Citigroup is a fair bet at this time. Citi is too big to fail and if you are not part of the layoffs your employment is safe.

Cons

The current financial crisis limits your options and and bonuses and merit increases. Also the Citi brand has been seriously tarnished by the financial crisis. The Citi brand as one of the most admired and trusted brands globally has been seriously damaged.

Viewing 36436 - 36438 of 36,615 Reviews

Top companies for "Compensation and Benefits" near you

Fidelity Investments

3.9★Compensation & Benefits

UBS

3.5★Compensation & Benefits

Northwestern Mutual

3.8★Compensation & Benefits

Vanguard

3.6★Compensation & Benefits

Jobs at Citi

Credit Maintenance Specialist - Train Onsite Work from Home Salary up to $20/hourly - Johnson City, TN

Collections Specialist - Train Onsite Work from Home Salary up to $20/hourly - Johnson City, TN

Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly

Customer Service Representative - Train Onsite/Work From Home - Salary up to $21.05/HR

Customer Service Representative - Train Onsite/Work From Home - Salary up to $21.05/HR

Citi

Citi reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Lack of integration makes Citi a difficult place to find success.

this will be a useful review if it is read and taken seriously

Citigroup as employer

Top companies for "Compensation and Benefits" near you

Jobs at Citi

Citi reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Jobs at Citi

Citi reviews FAQs