Is Citi a good company to work for?

Citi has an overall rating of 3.6 out of 5, based on over 41,848 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 65% of employees would recommend working at Citi to a friend and 57% have a positive outlook for the business. The best reviews about Citi have been left by employees working as Internal Audit Analyst , Data Analyst and Internship .

Does Citi pay their employees well?

According to anonymously submitted Glassdoor reviews, Citi employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Citi. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Citi?

65% of Citi employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citi 3.4 out of 5 for work life balance, 3.4 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at Citi?

Vice President (1981) , Analyst (1323) , Assistant Vice President (887) , Business Analyst (593) , Senior Vice President (538) , Manager (524) , Director (505) , Assistant Manager (476) , Customer Service Representative (434) , Officer (427) , Personal Banker (395) , Software Engineer (358) , Project Manager (355) , Intern (347) , Financial Analyst (333)

What are the pros of working at Citi according to real employee reviews?

"Benefits are good and to some extent if manage well the work balance can be good too." ((in 2746 reviews)); "Work life balance is good but it all depends on where you work and at your managers discretion." ((in 2215 reviews)); "The people are great and genuinely helpful and willing to contribute to your development as an analyst." ((in 2060 reviews)); "The pay is good and the facilties we are provided with are also good enough." ((in 1729 reviews)); "Very good salary and incentives" ((in 1246 reviews))

What are the cons of working at Citi according to real employee reviews?

"The management was poor Very bureaucratic system with poor communication within management vertices and across teams" ((in 1311 reviews)); "(in 902 reviews) Sometimes the work can be long hours and stressful depending on which departments you are in" ((in 819 reviews)); "1. Managers in certain pockets can be bad or inexperienced" ((in 705 reviews)); "It's January and we got the news about why are bonuses are low because of the Consent Order from the U.S. Government." ((in 698 reviews)); "working late hours and weekend shifts; unreachable goals;" ((in 596 reviews))

What are employees saying about Citi layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Citi layoffs and their outlook for job security at Citi in 2026.

What are the top reviewed Citi locations?

New York , Tampa , Irving , Jacksonville , Dallas , Jersey City , San Antonio , Buffalo , O'Fallon , Florence , Miami , Getzville , San Francisco , Los Angeles , Tucson , Chicago , Long Island City , Saint Louis , New Castle , Gray , Warren , Columbus , Wilmington , Houston , Hagerstown , Sioux Falls , Meridian , Kansas City , Washington , Fort Lauderdale

Citi reviews

3.6

65% would recommend to a friend

(36,585 total reviews)

Jane Fraser

67% approve of CEO

57% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.4

Work/Life balance

3.4

Career opportunities

3.1

Senior management

Citi has an employee rating of 3.6 out of 5 stars, based on 36,585 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citi employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

37K reviews

2.0

Dec 5, 2023

Too many inconsistencies

Senior internal auditor

Recommend

CEO approval

Business Outlook

Pros

Hybrid at least 3 days a week in office

Cons

Managers and senior managers don't know what their doing. Expect something different on every audit. What is done correctly on one audit would be incorrect on another audit. Like what is so hard on getting proper documentation on DEA/OET, there is no structure. Seniors take on a lot of the bad reviews since Managers and senior managers cannot own up to their own mistakes of misleading a person on work paper. The trainings are horrible. Back to back audits no balance. What is the purpose of bmqs if you don't look at it for the audits? Their lack of structure and inconsistencies cause people to overwork. It makes no sense. Low raises and low bonuses.

2.0

Sep 1, 2023

I do NOT recommend you work here, NOR do I recommend you bank with Citi if you have a business. Run, run far away.

Vice president

Recommend

CEO approval

Business Outlook

Pros

Cool people, work-life balance, good health benefits, great middle-managers

Cons

US Commercial Bank (CCB) employee here. TL;DR: I do NOT recommend you work here, NOR do I recommend you bank with Citi if you have a business. Run, run far away. Citi is a circus. Everything is broken (leadership, credit, client services, back-office, implementation, employee moral, etc.). Employees are resentful and unhappy—new leadership always finds a way to shaft employees on compensation/bonuses/performance—no matter how exceptional you were. Most importantly: clients despise the bank, so your personal reputation will be destroyed as you try to protect Citi… your efforts will also be in vain. Yes, ALL banks are broken in one way or another, but CITI is truly broken across the board.

3.0

Aug 6, 2023

No structure & Inconsistent

Senior internal auditor

Recommend

CEO approval

Business Outlook

Pros

Flexibility ( depends on which team you work with) Decent company

Cons

No Structure - they expect you to do a walkthrough and just run with the controls. Very inconsistent - some managers try to help by doing things correctly and many managers don't know what their doing. The new analysts and seniors struggle. They also like to give unrealistic deadlines. This department needs help and if their concerned about retention make things better for the employees.

Viewing 76 - 78 of 36,585 Reviews

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Morning (7am-3pm or 8am-4pm) Valet/Bellman - Club Wyndham & Margaritaville - $12 per hour plus tips!

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Citi

Citi reviews

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Ratings by demographic groups

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Too many inconsistencies

I do NOT recommend you work here, NOR do I recommend you bank with Citi if you have a business. Run, run far away.

No structure & Inconsistent

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