Does Citizant pay their employees well?

According to anonymously submitted Glassdoor reviews, Citizant employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Citizant. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Citizant?

91% of Citizant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citizant 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Citizant?

Credentialing Specialist (11) , Project Manager (6) , Program Manager (4) , Manager (3) , (2) , Graphic Designer (2) , IT Project Manager (2) , Senior Business Analyst (2) , Technical Recruiter (2)

What are the pros of working at Citizant according to real employee reviews?

"With that said the CEO Alba and her team are amazing !" ((in 14 reviews)); "Great benefits" ((in 12 reviews)); "One's hard work gets recognized and acknowledged by the management." ((in 6 reviews)); "Growth opportunities and CEO is very involved." ((in 5 reviews)); "The team dynamic is very supportive and everyone is always open to new ideas." ((in 4 reviews))

What are the cons of working at Citizant according to real employee reviews?

"Senior management are puppets and just do/say what they think will help them keep their jobs rather than offering valid, constructive feedback." ((in 5 reviews)); "Former managers let processes deteriorate and delayed some investments, but these are being rectified at a mature pace." ((in 4 reviews))

What Citizant locations have received the highest employee ratings?

Austin , Chantilly , Washington

Citizant reviews

4.6

91% would recommend to a friend

(135 total reviews)

Alba M. Alemán

97% approve of CEO

79% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.5

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.0

Career opportunities

Citizant has an employee rating of 4.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Citizant employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

135 reviews

5.0

Apr 9, 2025

Great Leadership! Excellent Employees!

Program manager

Recommend

CEO approval

Business Outlook

Pros

Great company with genuine leadership that makes it feel like a family. Other employees are collaborative and set you up to succeed. CEO Alba Aleman has created a fantastic work culture.

Cons

It's a small company and opportunities for advancement are limited

Citizant Response

1y

Thank you for your review! Appreciate the shout out to our fearless leader, Alba!

5.0

Feb 12, 2025

Citizant

Technical recruiter

Recommend

CEO approval

Business Outlook

Pros

Friendly environment Fully remote great benefits work life balance Growth opportunity

Cons

No cons at this time.

Citizant Response

1y

Thank you to our amazing recruiting team for bringing individuals to the company who share our values!

3.0

Nov 30, 2024

Stepping stone to federal employment if you're lucky

Credentialing specialist

Recommend

CEO approval

Business Outlook

Pros

+Traditional hours and federal holiday schedule. +Depending on your site the workload can be pretty minimal. +Easy Job. +Hopefully you can network and get lucky in the USAjobs lottery to actually get hired on the federal side.

Cons

-There seems to be zero advancement opportunities for credentialing specialists. -The managers pass on their responsibilities to the credentialing specialists and like to name people as "site lead" that comes with no bonus, no salary increase, and no added authority but they want you to pester your peers about getting their timesheets in on time. -You are a contractor and you feel like one the whole time. If you work with FT federal employees you definitely feel like a subordinate and are probably making half the salary of everyone else in the office.

Citizant Response

1y

Thank you for sharing your candid feedback about your experience at Citizant. We’re glad to hear that you found many aspects of your time here beneficial. We aim to provide a healthy work-life balance for all employees, and appreciate hearing whether or not that is working for our current and former employees. Your feedback regarding advancement opportunities and the dynamics between credentialing specialists and management is deeply valued. We recognize the importance of creating clear paths for career growth and ensuring all team members feel valued, empowered, and supported in their roles. Your feedback about site leadership roles and the perception of disparity with federal employees have been noted, and we will use this insight to revisit how we can improve the experience and growth opportunities for our credentialing specialists. If you would like to provide more details or discuss your experience further, please feel free to reach out to directly to Human Resources.

Viewing 7 - 9 of 135 Reviews

Jobs at Citizant

HSPD-12: Government Badging & Credentialing Specialist (Jackson, MS.*)

HSPD-12: Government Badging & Credentialing Specialist (Atlanta*)

HSPD-12: Government Badging & Credentialing Specialist (Houston, TX*)

HSPD-12: Government Badging & Credentialing Specialist (Detroit, MI*)

HSPD-12: Government Badging & Credentialing Specialist (Lanham, MD.*)

Citizant

Citizant reviews

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Great Leadership! Excellent Employees!

Citizant

Stepping stone to federal employment if you're lucky

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