Citizant reviews

4.6

91% would recommend to a friend

(135 total reviews)
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Alba M. Alemán

97% approve of CEO

80% positive business outlook

Citizant has an employee rating of 4.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Citizant employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

135 reviews
3.0
Nov 30, 2024
Recommend
CEO approval
Business Outlook

Pros

+Traditional hours and federal holiday schedule. +Depending on your site the workload can be pretty minimal. +Easy Job. +Hopefully you can network and get lucky in the USAjobs lottery to actually get hired on the federal side.

Cons

-There seems to be zero advancement opportunities for credentialing specialists. -The managers pass on their responsibilities to the credentialing specialists and like to name people as "site lead" that comes with no bonus, no salary increase, and no added authority but they want you to pester your peers about getting their timesheets in on time. -You are a contractor and you feel like one the whole time. If you work with FT federal employees you definitely feel like a subordinate and are probably making half the salary of everyone else in the office.

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Citizant Response
1y
Thank you for sharing your candid feedback about your experience at Citizant. We’re glad to hear that you found many aspects of your time here beneficial. We aim to provide a healthy work-life balance for all employees, and appreciate hearing whether or not that is working for our current and former employees. Your feedback regarding advancement opportunities and the dynamics between credentialing specialists and management is deeply valued. We recognize the importance of creating clear paths for career growth and ensuring all team members feel valued, empowered, and supported in their roles. Your feedback about site leadership roles and the perception of disparity with federal employees have been noted, and we will use this insight to revisit how we can improve the experience and growth opportunities for our credentialing specialists. If you would like to provide more details or discuss your experience further, please feel free to reach out to directly to Human Resources.
5.0
Feb 13, 2024
Recommend
CEO approval
Business Outlook

Pros

-Work life balance is great -Management doesn't micromanage -Travel opportunities are abundant -Relatively low pressure work environment -Small company with great values

Cons

-Little/no upward growth potential in this specific role -Day-to-day tasks are repetitive -Workload is location dependent - one facility may only see one or two clients per week, where another facility may see upwards of 50-60 per day

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Citizant Response
2y
Thank you for your honest review. The program that you support is mission critical and we appreciate all you do to lean in and support our customers daily!
Viewing 91 - 93 of 135 Reviews

Glassdoor has 143 Citizant reviews submitted anonymously by Citizant employees. Read employee reviews and ratings on Glassdoor to decide if Citizant is right for you.