Does Citizant pay their employees well?

According to anonymously submitted Glassdoor reviews, Citizant employees rate their compensation and benefits as 4.5 out of 5. Find out more about salaries and benefits at Citizant. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Citizant?

91% of Citizant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Citizant 4.5 out of 5 for work life balance, 4.7 for culture and values and 4.0 for career opportunities.

What are the top reviewed jobs at Citizant?

Credentialing Specialist (11) , Project Manager (6) , Program Manager (4) , Manager (3) , (2) , Graphic Designer (2) , IT Project Manager (2) , Senior Business Analyst (2) , Technical Recruiter (2)

What are the pros of working at Citizant according to real employee reviews?

"Good benefits" ((in 13 reviews)); "CEO Alba Aleman is amazingly awesome." ((in 12 reviews)); "One's hard work gets recognized and acknowledged by the management." ((in 7 reviews)); "Great Leadership starts at the top and you can see that all the executives from the CEO, COO, and others care about employees." ((in 6 reviews)); "Growth opportunity" ((in 4 reviews))

What are the cons of working at Citizant according to real employee reviews?

"Former managers let processes deteriorate and delayed some investments, but these are being rectified at a mature pace." ((in 4 reviews)); "If you wanted to move forward to become an analyst or something with better pay, there isn't training offered." ((in 3 reviews)); "Down in the trenches of IT projects, the Project Manager is responsible for leading their team to achieve the objective." ((in 3 reviews))

What Citizant locations have received the highest employee ratings?

Austin , Chantilly , Washington

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Citizant

Citizant reviews

4.6

91% would recommend to a friend

(135 total reviews)

Alba M. Alemán

97% approve of CEO

79% positive business outlook

Ratings by category

4.7

Culture & values

4.7

Diversity & inclusion

4.5

Work/Life balance

4.5

Senior management

4.5

Compensation and benefits

4.0

Career opportunities

Citizant has an employee rating of 4.6 out of 5 stars, based on 135 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Citizant employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

135 reviews

5.0

May 4, 2026

Employee-oriented culture but complex hiring process

Program manager

Recommend

CEO approval

Business Outlook

Pros

Extremely employee oriented. Positive work environment.

Cons

Complex hiring processes. Too many weekly meetings.

5.0

May 4, 2026

Caring leadership but uncertainty with government contracts

Senior project manager

Recommend

CEO approval

Business Outlook

Pros

One of the biggest positives about Citizant is the leadership. They care about their employees, listen to feedback, and make an effort to support their teams. I have always felt that employee input is valued and that people are treated with respect.

Cons

Because Citizant supports government contracts, there can be uncertainty around contract timelines, funding, recompetes, and long-term project direction. This is not unique to Citizant, but it can create some unknowns for employees.

5.0

Apr 30, 2026

Employee well-being prioritized despite contracting challenges

Vp operations

Recommend

CEO approval

Business Outlook

Pros

While so many companies today focus exclusively on the bottom line, Citizant remains a company where all employees matter, from the CEO to the front-line workers. Employees well-being is a priority and the company is always ready to support in any way it can.

Cons

Government contracting has gotten more difficult over the last 18 months with all the budget cuts we have seen across the government.

Viewing 118 - 120 of 135 Reviews

Jobs at Citizant

HSPD-12: Government Badging & Credentialing Specialist (Jackson, MS.*)

HSPD-12: Government Badging & Credentialing Specialist (Atlanta*)

HSPD-12: Government Badging & Credentialing Specialist (Houston, TX*)

HSPD-12: Government Badging & Credentialing Specialist (Detroit, MI*)

HSPD-12: Government Badging & Credentialing Specialist (Lanham, MD.*)