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Citizens

Engaged Employer

Citizens Customer Service Representative CSR reviews

1.0

Be the first to recommend this company

(2 total reviews)
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Bruce Van Saun

Not enough data to show CEO approval

Ratings by category

5.0

Compensation and benefits

5.0

Career opportunities

1.0

Culture & values

1.0

Diversity & inclusion

1.0

Work/Life balance

1.0

Senior management

Ratings by demographic groups

Reviews by job title

2 reviews
1.0
Oct 24, 2023

I felt like a prisoner

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Weekly pay is the only good thing

Cons

You have to pay for parking everyday your in the office The calls are back to back . No breaks in between They tell u it’s a remote position but then you wind up coming to the office twice a week Micro managed Only 2 10 min breaks 1 40 min lunch even if you work over 40 hours

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Citizens Response
2y
Thank you for taking the time to share your feedback. This is certainly not the type of culture that we support. Please consider contacting the HR Service Center (hrservicecenter@citizensbank.com) to share more information about what you experienced.
3.0
May 10, 2023

Nice Place

Customer service representative (csr)
Recommend
CEO approval
Business Outlook

Pros

Good Pay unlike other banks

Cons

Short staffed often more than not

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Citizens Response
3y
Thanks for taking the time to leave your feedback. We take all feedback under consideration and appreciate you sharing your thoughts.
Related searches: Citizens Customer Service Representative (CSR) jobs | Citizens Customer Service Representative (CSR) salaries | Citizens benefits | Citizens Customer Service Representative (CSR) interviews
Citizens reviewsCitizens Customer Service Representative (CSR) reviews

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