Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

Work-life Balance Friendly co-workers Lot of tools to assist you in learning your job

Cons

A lot of office politics HR is clueless, I have seen time and time again where issues are not addressed when employees have concerns based on upper management behavior Promotions are based on being involved in a clicks and be prepared to wear a lot chap stick, meaning you are expected to kiss a lot of butt to get to the next level. I feel upper management abuses his/her power. I have seen/heard of potential promotions promised and not received. Upper management will tell you anything to get the results they want and have no problem changing his/her mind. I would not recommend working at Citizens Bank unless you plan to compromise morals. Leadership/Management is lead by a lot of unqualified people.

4.0
Jul 12, 2010
Recommend
CEO approval
Business Outlook

Pros

The benefits package. Great dental, medical and vision plan. I felt I received good training before going to a branch.

Cons

I heard that they are outsourcing a lot of jobs and a lot of people are getting lay-off. Not good.

1.0
Jun 25, 2010

Good thing I am a work-aholic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

At this point other than health care that I pay for........I am at a loss

Cons

no advancement, job security,work life balance,Managers that have zero skill sets can read a script,but have know idea how to really close business. completeing incentive goal areas as per outlined contract and not recieving proper payouts.

Viewing 4744 - 4746 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.