Citizens reviews

3.8

74% would recommend to a friend

(4,787 total reviews)
avatar

Bruce Van Saun

85% approve of CEO

65% positive business outlook

Citizens has an employee rating of 3.8 out of 5 stars, based on 4,787 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Citizens employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Jan 28, 2012

From best to worst

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They offer a full benefit package, medical, dental, vision. You can even get a discount on pet insurance. Time off is another good benefit, FT starts with 18 days yrly and PT 15. Can't beat that.

Cons

Hourly rates/Salary. If your hired from the outside now, you'll get paid quite well and it will be in line with what other banks are paying. However, if you have been with the bank, than your just SOL. Raises for non salaried employess are ridiculous 1.5% or @ 2% and that with a great evaluation. Seasoned managers are making 35k to 40k when new ones are hired at 60k???? Thats a huge difference and a slap in the face to all who have worked hard to get where they are. The banks reasoning, when you are promoted they can't go over a certain percentage of what you were making.

5.0
Dec 3, 2011
Recommend
CEO approval
Business Outlook

Pros

The following are the pros of the job: Hours Benefits Employees Managers Customers

Cons

I did not enjoy the goals that were assigned on a quarter basis. If you were part-time employed, then you still had to work 5 or 6 days but half days right in the middle of the day.

Viewing 4768 - 4770 of 4,787 Reviews

Glassdoor has 5,067 Citizens reviews submitted anonymously by Citizens employees. Read employee reviews and ratings on Glassdoor to decide if Citizens is right for you.