Is Citizens a good company to work for as a Risk Director?

Risk Director professionals working at Citizens have rated their employer with 3.8 out of 5 stars in 33 Glassdoor reviews. This is an average score with the overall rating of Citizens employees being 3.8 out of 5 stars. Search open Risk Director Jobs at Citizens now and start preparing for your job interview by browsing frequently asked Risk Director interview questions at Citizens .

Does Citizens pay Risk Director employees well?

Risk Director professionals rate their compensation and benefits at Citizens with 2.6 out of 5 stars based on 33 anonymously submitted employee reviews. This is 32.3% worse than the company average rating for salary and benefits. Find out more about Risk Director salaries at Citizens.

How happy are Risk Director professionals working at Citizens?

77% of Risk Director employees at Citizens would recommend their employer to a friend. This rating has decreased by 21% in the past 12 months. Risk Director professionals have also rated Citizens with a 3.4 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.4 rating for culture and values and 3.7 rating for career opportunities.

What are the top reviewed jobs at Citizens?

Personal Banker (233) , Branch Manager (201) , Banker (188) , Bank Teller (186) , Universal Banker (168) , Teller (120) , Relationship Banker (108) , Vice President (73) , Licensed Banker (70) , Personal Universal Banker (64) , Assistant Branch Manager (55) , Customer Service Representative (54) , Analyst (48) , Financial Advisor (43) , Manager (43)

What are the pros of working at Citizens according to real employee reviews?

"Benefits are good but have been cut since RBS' desire to spin off the bank" ((in 450 reviews)); "Citizens has a lot of really great people who are dedicated to what they do on a daily basis." ((in 302 reviews)); "Has good Work life balance" ((in 182 reviews)); "It also feels great to help my colleagues and team when we have a real challenge to overcome." ((in 138 reviews)); "good training was present wihtin the company" ((in 106 reviews))

What are the cons of working at Citizens according to real employee reviews?

"Poor upper management and disorganized retail structure." ((in 122 reviews)); "You must get a good manager and department to succeed." ((in 121 reviews)); "Long Hours (In Store Branch)" ((in 58 reviews)); "No bonus below Vice President" ((in 54 reviews)); "Poor leadership and you have to be in the right “click”" ((in 54 reviews))

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Citizens

Citizens Risk Director reviews

3.8

77% would recommend to a friend

(33 total reviews)

Bruce Van Saun

78% approve of CEO

77% positive business outlook

Ratings by category

3.7

Career opportunities

3.4

Culture & values

3.4

Diversity & inclusion

3.4

Work/Life balance

3.4

Senior management

2.6

Compensation and benefits

Risk Director employees have rated Citizens with 3.8 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Risk Director professionals have a good working experience there. Citizens is rated in line with the average (within 1 standard deviation) by Risk Director professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

33 reviews

2.0

Feb 13, 2020

Culture is rapidly declining

Risk management

Recommend

CEO approval

Business Outlook

Pros

I can not currently recommend any reason to work at this company in under the risk management umbrella.

Cons

Ever since the company went public, every year feels like more and more benefits are being taken away. Bonuses and annual compensation increases are insultingly low, despite quarterly updates on how well the bank is doing. The policies for receiving officer titles become more restrictive every year. Risk and compliance jobs are constantly under an efficiency review looking for cuts year after year. Management is aloof.

3.0

Nov 3, 2017

Decent company

Risk management

Recommend

CEO approval

Business Outlook

Pros

Growing company, has a good future

Cons

people can be rude and very defensive

5.0

Sep 20, 2017

Risk Analyst

Risk analyst

Recommend

CEO approval

Business Outlook

Pros

Management cares about employee career goals; there are plenty of webinars and online educational tools for industry-specific training; the bank offers round-table forums for different people, in various departments, to engage in discussions about things going on in the bank: updates, technology, business, etc...

Cons

The one con that comes to mind is that there is a lot of physical movement within the office. I've been in my current department for five years and my fourth move, in the same office building, will take place in a week.

Viewing 22 - 24 of 33 Reviews

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Jobs at Citizens

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Citizens

Citizens Risk Director reviews

Ratings by category

Ratings by demographic groups

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Culture is rapidly declining

Decent company

Risk Analyst

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