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Citizens

Engaged Employer

Citizens Riverside reviews

3.8

99% would recommend to a friend

(14 total reviews)
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Bruce Van Saun

99% approve of CEO

74% positive business outlook

Ratings by category

4.4

Senior management

4.1

Work/Life balance

3.9

Culture & values

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.2

Career opportunities

Ratings by demographic groups

Reviews by job title

14 reviews
5.0
Apr 23, 2023

Great Company

Claims and fraud operations specialist
Recommend
CEO approval
Business Outlook

Pros

Time off was great because it included federal holidays and a graduated PTO plan (I left with 18 days of PTO). The management team for the ACH/Check claims department was phenomenal. It was a pleasure working there.

Cons

The focus on productivity can be a bit over the top at times, but I understand the need to understand performance metrics and using it as a means for evaluating employees. There were times where it felt punitive to go above and beyond for the customer as far as performance indicators were concerned. Management never stopped me from doing so though, which was a plus.

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Citizens Response
3y
Thank you for taking the time to leave a review. It's great that you enjoyed the management here. We wish you luck in your future career endeavors!
3.0
Feb 24, 2022

Ok

Treasury analyst
Recommend
CEO approval
Business Outlook

Pros

Great co-workers made my time decent.

Cons

Company could show some more support/financial incentive to employees.

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Citizens Response
4y
Thanks for taking the time to leave a review. We're so glad to hear that you're enjoying the people you work with, it's so important! We also understand that great colleagues are hard to find, so we're constantly reviewing and enhancing our compensation and benefits to ensure we meet the needs of our valued colleagues.
5.0
Jun 18, 2021

Review

Mortgage closer
Recommend
CEO approval
Business Outlook

Pros

the company provides great work environment

Cons

the work can sometimes be tedious

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Citizens Response
5y
Thanks for the great review and for all your hard work each day! Have a wonderful day!
Viewing 1 - 3 of 14 Reviews
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