Clearlink reviews

3.0

40% would recommend to a friend

(946 total reviews)

Mark Larkin

62% approve of CEO

34% positive business outlook

Clearlink has an employee rating of 3.0 out of 5 stars, based on 946 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Clearlink employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

946 reviews
1.0
Jul 20, 2024

It sucked

Recommend
CEO approval
Business Outlook

Pros

Hated it. No other comment

Cons

Everything was an con there

3.0
Jun 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great people to work with. Company paid trips for top 5% performers. Excellent atmosphere. Pay is enough to pay bills with and have a little left for family time

Cons

The restrictions on what you can or can not do as an agent. The call flows and the strict "verbatim" statements on every call. We are NOT ALLOWED to transfer customers to the right departments anymore. Agents get written up like crazy for silly things it never used to be this bad. They change the commission structure so much and take away from agents if they don't meet 35% conversion at the end of every week.

avatar
Clearlink Response
2y
We are happy to celebrate your success! Thank you for the feedback and please email hr@clearlink.com with suggestions for call processes.
Viewing 247 - 249 of 946 Reviews

Glassdoor has 974 Clearlink reviews submitted anonymously by Clearlink employees. Read employee reviews and ratings on Glassdoor to decide if Clearlink is right for you.