Cleveland-Cliffs reviews

3.4

59% would recommend to a friend

(679 total reviews)
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Lourenco Goncalves

66% approve of CEO

50% positive business outlook

Cleveland-Cliffs has an employee rating of 3.4 out of 5 stars, based on 679 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Cleveland-Cliffs employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

679 reviews
4.0
Sep 2, 2021
Recommend
CEO approval
Business Outlook

Pros

Good benefits, pay ranges, education options.

Cons

Horrible schedule, high turnover, lackluster HR department.

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Cleveland-Cliffs Response
4y
Thank you for offering your comments. We operate 24 hours a day, 365 days of the year which creates the possibility of unusual work shifts. We encourage our employees to work with their local supervision on any special scheduling requests. Current demands on our HR department from needs to hire to meet increasing production demands and the barriers created by COVID-19 has been difficult. We are committed to focusing our attention on our employees who are the most important assets and providing the right resources our employees deserve.
2.0
Aug 31, 2021

Was good getting worse!

Recommend
CEO approval
Business Outlook

Pros

Pay is good, benefits are great and quarterly bonuses

Cons

Understaffed on the hourly side every where, scheduled on days off, forced to stay for 18 hour turns regularly. There is no accountability for calling off from work for union employees, which causes the 18 hour days. If you are a salary manager be prepared to be cussed at and yelled at every day and you have no recourse. Upper management doesn’t have a clue and is fearful to tour the facility because of what is said to them, ie cussed out and yelled at too. The place has a 50-50 mix of people who care and work hard and 50% who do the minimum amount to not get fired, hourly and salary side. Salary people live in fear of saying what is on their mind because of retribution.

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Cleveland-Cliffs Response
4y
Thank you for your review. We are glad you value the benefits offered and we are happy to provide them to our hardworking employees. We also understand that the steelmaking industry can be demanding with our operations running 24 hours a day, seven days a week. COVID-19 has created staffing issues that are affecting us and plaguing the entire country. The general labor shortage is closely connected to the challenges we’re experiencing in our operations right now. We are committed to improving it and getting to a better place from a staffing perspective.
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Glassdoor has 744 Cleveland-Cliffs reviews submitted anonymously by Cleveland-Cliffs employees. Read employee reviews and ratings on Glassdoor to decide if Cleveland-Cliffs is right for you.