ClickUp reviews

3.8

71% would recommend to a friend

(532 total reviews)
avatar

Zeb Evans

76% approve of CEO

75% positive business outlook

ClickUp has an employee rating of 3.8 out of 5 stars, based on 532 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ClickUp employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

532 reviews
3.0
Dec 15, 2022
Recommend
CEO approval
Business Outlook

Pros

- The CEO with his deep understanding of the product and its customers (shame he is being pulled out of product) - The product and its potential - The talented colleagues - The design team and its leadership (expect big changes towards the better from the product in terms of design)

Cons

- Process and responsibility changes about every other week. Might be expectable from a hypergrowth startup, however, management expects top performances in this ever changing environment. - No feedback culture. You might not receive any feedback for weeks and then get pinned against the wall with criticism out of the blue. - Team collaboration has been cut down tremendously, atm a top-down hierarchy. Even feels like you do not own your product area, but you are rather asigned to projects and engineers which might then change the next day. - Leadership and CEO are not always aligned.

5.0
Feb 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Naturally, moving from a well-oiled successful SaaS leader, to an unknown (at the time) start-up in EMEA, was a bit daunting. However, I haven't had a single day go by in the past few months that I haven't been so grateful for the opportunity to join ClickUp. Pros: Autonomy - As an AE, you are the CEO of your book of business. Whether you are New Business, like myself, or Expansion, you map out your whole day and drive your revenue stream. The number one reason I am in sales! Leadership - I am lucky enough to have two direct female leaders, in Sales and Operations, that are role models and so generous when it comes to their time and sharing their experience. This is imperative to culture and growth, in my opinion. Culture - Albeit a small team, we are growing rapidly, yet this isn't impacting the standard of talent or the energy entering the team. I have continued to grow 1% daily and that is all thanks to the people I am surrounded by, and the warm positive energy they share.

Cons

Cons: Lack of processes - As mentioned in the pros section, I came from a leader in the SaaS space. It was very process-driven; which is a reason I left. That being said, arriving at a fresh start-up, with few processes in place can be a con to some. I wanted the opportunity to put these processes in place, help grow the business, and ultimately make an impact on the wider org. In the beginning, this can always be frustrating but long term it is important to ask yourself whether a short-term nuisance is worth the long-term game - for me it is.

2.0
Feb 24, 2025
Recommend
CEO approval
Business Outlook

Pros

It might seem like a happy workplace with a good work-life balance—as long as you don’t upset privileged cast and play it sweet.

Cons

-The company frequently acquires flashy but often meaningless "titles," creating an unequal and unfair reward and recognition system—essentially, the longer you stay, the harder it is to get promoted. -The organization relies heavily on rigid vertical reporting structures, making it a mess for anyone trying to work cross-functionally. -There's a select group with close ties to management (for reasons that remain unclear) who seem to enjoy a privileged position—a situation that's incredibly demotivating for everyone else.

Viewing 409 - 411 of 532 Reviews

Glassdoor has 554 ClickUp reviews submitted anonymously by ClickUp employees. Read employee reviews and ratings on Glassdoor to decide if ClickUp is right for you.