ClickUp reviews

They lie to their employees and they are not transparent with the customers. Especially about product release dates and they do not guide their employees on how to handle hard questions from customers when their public promises are not delievered. There is no transparency between management and their teams. It took a ton of feedback from teams to even get updates on when we would be switching SOPs because they would make all these sudden changes and not explain why or when it would be happening. They will push more and more from you until you've suddenly been laid off for cheaper labor and they brag about the cheap labor in the company meetings. It truly feels like if they can replace you with a very low wage worker in another country they will no matter how high up in the company you are or how well you have performed. The people who are still here are so scared to loose their jobs at any moment. There is no way to predict if you will have this job for long if you are hired. I've also watched many of my black sisters struggle to be taken seriously and paid properly. Also some in management will always have something to say if you come to them with candid feedback. It seems you have to be of a certain pay grade for that and they really aren't interested in hearing boots on the ground reports.

Perhaps this is due to the nature of working in Support, but it was hard to feel a sense of autonomy and scheduling flexibility. If you like to have every moment of your day scheduled or carved out for you, then it will be a good fit. Otherwise, it can be hard to stay afloat. Change could've been managed better. You have to be flexible but even then, the most adaptable employees found themselves exhausted from the constant changes. There is little growth available in the Support department, even if you are among the best. It was a good place to build my resume and working experience, but I don't recommend this for employees who want to progress in their career.